Plans and designs security solutions and capabilities that enable the organizations to identify, protect, detect, respond and recover from cyber threats and vulnerabilities across Verizon Enterprise Solutions . Defines and develops security requirements using risk assessments, threat modeling, testing and analysis of existing systems. Develops security integration plans to protect existing infrastructure and to incorporate future solutions. Designs action plans for policy creation and governance, system hardening, monitoring, incident response, disaster recover and emerging cybersecurity threats. Utilizes a variety of security information and event managmenet (SEIM), data loss prevention (DLP) intrusion prevention systems (IPS) and other tools in designs. Partners with stakeholder to encourage the adoption of security-compatible sofware designs and best practices. Keeps abreast of the latest intelligence from law enforcement and other sources of cyber threat information.Clearly understands the competitive landscape to articulate the technical differentiation and value proposition associated with Verizon versus its competitors.

Plans and designs security solutions and capabilities that enable the organizations to identify, protect, detect, respond and recover from cyber threats and vulnerabilities across Verizon Enterprise Solutions . Defines and develops security requirements using risk assessments, threat modeling, testing and analysis of existing systems. Develops security integration plans to protect existing infrastructure and to incorporate future solutions. Designs action plans for policy creation and governance, system hardening, monitoring, incident response, disaster recover and emerging cybersecurity threats. Utilizes a variety of security information and event managmenet (SEIM), data loss prevention (DLP) intrusion prevention systems (IPS) and other tools in designs. Partners with stakeholder to encourage the adoption of security-compatible sofware designs and best practices. Keeps abreast of the latest intelligence from law enforcement and other sources of cyber threat information.Clearly understands the competitive landscape to articulate the technical differentiation and value proposition associated with Verizon versus its competitors.

I work with Individuals, Businesses, Organizations, and Enterprises to shape business technology solutions that drive efficient and effective results, providing a positive impact for all parties involved.

Using superior sales expertise, excellent customer service skills, and excitement for technology, I deliver exceptional and innovative business solutions that support wireless technology evolution and change the way businesses connect. I am continuously hunting and prospecting for new business or growing existing accounts, I consult with customers to identify their business challenges and recommend tailored solutions to solve them---and ultimately, build their business and ours.

As a SMB Specialist I acquired and retained accounts within the consumer small business segment, leveraging solution-based selling techniques. I created information and training workshops to help peers/retail specialists with retail to business lead generation and processing.

As a Solutions Manager I energized not only our customers at our Retail Stores but also our own sales team! I supported the delivery of the ultimate customer experience by working with my solutions sales team to manage customer wait times, resolve customer issues, and assist with customer transactions as needed. I pushed to model excellent customer service by demonstrating and holding my team accountable for developing product expertise and providing the highest levels of professionalism and courtesy to all customers.I also managed store merchandise and layout to align with store merchandising plans. I was responsible to effectively manage the performance of my team. As such, I worked to assess and track my team’s performance, which included meeting and exceeding assigned quotas, and working with my team to implement development plans for any existing skill gaps. I provided ongoing development, and coaching to inspire and motivate the team. Additionally, I utilized a wide range of people and operational management skills to optimize the customer and employee experience and maintain the health of daily and long-term store functions, including analyzing store staffing needs, providing hiring and promotion decisions, reporting financial and sales status, managing cash and inventory levels, and ensuring that compliance, sales, and retention objectives are met. Ultimately, as a retail leader, my ability to build, motivate, and manage a strong sales team helps to ensure that Verizon Wireless remains at the forefront of the technology solutions landscape.

As a Verizon Wireless Solution Specialist, I use outstanding sales expertise, passion for VZW technology and customer interaction skills to create the ultimate in-store experience. As the driving force in building customer loyalty and growing our existing customer base, I deliver superior customer service and proactively contact existing customers to ensure they're getting the most out of our products and services. Leveraging this knowledge and expertise, I execute on the following job responsibilities:Analyze customer needs and present value-added solutionsInspire and excite customers about how our solutions can impact their livesEnsure that our customers leave our stores with the best solutions for their needsDeliver the best product set-up and coaching experience possibleProvide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutionsAttend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trendsSupport daily business operations, including processing customer transactions and auditing cash receipts daily

Air Force NCOs are expected to exemplify personal integrity, loyalty, leadership, dedication, and devotion to duty including upholding Air Force policies, traditions, and standards. I performed and supervised maintenance functions in repair of aircraft hydraulic, mechanical, and electrical systems, components, and Special Equipment. Technical Sergeants are qualified to perform highly complex technical duties in addition to providing supervision. In addition, they're responsible for the career development of each subordinate under their supervision. It is the TSgt's responsibility to ensure that all enlisted personnel have the tools, training and support they need to achieve maximum performance and accomplish total mission effectiveness. The average Air Force wide active duty time for promotion to the rank of Technical Sergeant is 12 years, I earned it in 6 years.

Execution of great shifts, team moral, leadership, behavioral consistency, training, staffing, projections, scheduling, engagement of team, guest recovery, guest services, vendor relations, ordering pars, prep and production.