D2C and B2B focused solutions. e-ComIntegration offers a broad range of consultant services including but not limited to systems overview, strategy planning and analysis for back-end along with client-facing integrations. We place a strong focus on workflow efficiency mapping and strategy development to reduce employee and customer painpoints and friction throughout the complete e-Commerce process, from initial software selection through customer service KPI's and feedback. Through a comprehensive evaluation of existing processes we can guide platform investments that will fit a company's current needs along with future-proof your growth as much as possible. We follow the process from implementation and integration to SOP creation to ensure maximum employee compliance and utilization for all software services.