Alma Ayala Email & Phone Number

Barcelona, Ct, Es

Spain

Evangelist for solutions partners within the HubSpot sales organization. Supporting tiered, high-potential solutions partners in Benelux and the Nordics.Develop, own and execute a comprehensive partner strategy to facilitate the sales, implementation and operations of HubSpot's products. Driving exponential growth, expanding market presence, and achieving ambitious revenue & servicing targets.

Ireland

⚡️ Global #3 individual Revenue Retention attainment in 2022Helping HubSpot's top partners in Benelux and Nordics grow better. Implementing operational excellence, enabling and increasing revenue retention.Managing the revenue retention of >€25M ARR

Ireland

⚡️ In 2022, Benelux CSM was the highest-performing segment in Revenue Retention at HubSpot.- Working within multiple teams across Customer Success to help members achieve results at the fastest possible ramp time (2021: UK/I, CEE, Benelux. 2022: Benelux).- Support recruitment and conduct interviews- Deliver & supervise Performance KPIs- Drive and manage global initiatives at team level- Promote a culture of continuous improvement across the teams

Ireland

HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer.

County Dublin, Ireland

- Forecast, plan, and grow 200 supply partners and 24 channels with 1.2M annual bookings (€30M booking value).- Design, build and update channel and partner performance dashboards in Tableau for use of 30 people department-wide.- Quarterly deep-dive analysis of demand traffic, conversion and user interactions data to translate into revenue strategies tailored to each channel.- Daily monitor demand and booking performance to deliver actionable insights for performance improvement and… Show more - Forecast, plan, and grow 200 supply partners and 24 channels with 1.2M annual bookings (€30M booking value).- Design, build and update channel and partner performance dashboards in Tableau for use of 30 people department-wide.- Quarterly deep-dive analysis of demand traffic, conversion and user interactions data to translate into revenue strategies tailored to each channel.- Daily monitor demand and booking performance to deliver actionable insights for performance improvement and channel partner sales optimisation. - Present analysis insights to head of Supply, and C-suite stakeholders.Achievements-80% admin time for forecasting and partner performance reviews.+32% revenue in my first year of taking over as Spain's Rev manager.-60% unconfirmed bookings through a self-developed education program for supply partners. Show less

County Dublin, Ireland

- Secure the most relevant portfolio of supply partners, negotiate commercial deals with CEOs and company owners of corporate and independent brands to secure best price and quality product at favourable rates.- Enable partners to curate their offer through the use of bespoke tools creating user guides, videos and presentations. - Understand market environment and provide partners with granular insights to guide them to optimise their offer and increase profitability.- Secure… Show more - Secure the most relevant portfolio of supply partners, negotiate commercial deals with CEOs and company owners of corporate and independent brands to secure best price and quality product at favourable rates.- Enable partners to curate their offer through the use of bespoke tools creating user guides, videos and presentations. - Understand market environment and provide partners with granular insights to guide them to optimise their offer and increase profitability.- Secure promotions to boost revenue and conversion using knowledge of availability and consumer trends.- Liaise with Business Development team and provide insights and reporting on products, partners and market performance. Show less

Dublin

- Manage post-rental claims for Spain and LATAM car rental reservations.- First point of contact with customer care manager for Spanish and LATAM supply partners.- Support the Market Management and Content Quality department with the analysis of trends on contacts and refunds.- Provide maximum benefit for the customer by negotiating rental conditions with car rental partners.

Dublin, Ireland

Dublin, Ireland

Dublin

Leon, Guanajuato, Mexico

Oro Negro was a retail marketplace for Mexican independent designers and crafters. In August 2011, I created and developed the business plan and go-to-market strategy as my Business Undergraduate thesis. The business plan was the winner of an Estate-wide startup grant in 2012 for its scalability and impact on growing local small businesses. Since its opening in October 2012 we saw 3 positive results: we increased the calibre of partner designers on board, increased footfall and… Show more Oro Negro was a retail marketplace for Mexican independent designers and crafters. In August 2011, I created and developed the business plan and go-to-market strategy as my Business Undergraduate thesis. The business plan was the winner of an Estate-wide startup grant in 2012 for its scalability and impact on growing local small businesses. Since its opening in October 2012 we saw 3 positive results: we increased the calibre of partner designers on board, increased footfall and ultimately increased sales.www.facebook.com/oronegroshopAbilities and Skills developed:• Brand development.• Sourcing and onboarding new suppliers and partners. Negotiating contracts.• Developing purchasing and sales strategy, analyzing trends and impact.• Financial Management: preparing monthly accounts and budgeting.• Digital marketing. Show less

Leon, Mexico

The International Debate Education Association (IDEA) is a global network of organisations that value debate as a way to give young people a voice. IDEA works with schools and universities, debate organisations and community groups and partners with foundations, NGOs, businesses, and governments. Skills developed: Event logistics, prioritising tasks and activities, schedule-based work, multitasking, accomplishing objectives and deadlines and organizing.

León, Mexico

Consulting services to taxpayers to file tax returns in order to promote, educate and support the fulfilment of individual tax obligations.Skills developed: working under pressure, fiscal planning, managing upwards, customer service, active listening, problem-solving and complaints resolution.

Higher Diploma

Bachelor Of Science - Bs