Alwin Gomez Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Greenwood Village, Co, Us

Maintain high levels of customer satisfaction and billable hours. Perform Microsoft Cloud migrations and e-mail migrations. Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues. Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients. Ability to resolve technical issues including, but not limited to: Microsoft Operations Systems Microsoft Server 2008 – present Workstation/server hardware Peripheral devices including printers and scanners Routers, switches, and firewalls Cloud and virtualization-based technologies Client/Server applications

Greenwood Village, Co, Us

Maintain high levels of customer satisfaction and billable/utilization hours Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients Implement the NexusTek best practices and core values across our customer baseTechnology working knowledge: Hands-on experience troubleshooting and resolving technical problems in a workstation and server environment Microsoft Windows Server (2008/2012/2016/2019) Microsoft Exchange 2010/2013/2016/2019 Microsoft Hyper-V (2012R2-2019) Microsoft RDS (2008R2-2019) VMware ESXi 5.5-6.7 Veeam Backup & Replication Citrix Virtual Apps and Desktop (XenApp and XenDesktop) Workstation/server hardware and software Peripheral devices including printers and scanners Network technology including routers, switches, firewalls, wireless configuration Cloud and virtualization-based technologies, and common client/server applications (e.g. 365, Azure) MSP applications like ConnectWise, LabTech, and IT Glue

Lennox, California, Us

• Monitoring and tracking administrative and corrective actions. • Implement continuous automation for efficient software testing and rollouts• Understanding of core concepts and experience with networking, storage, firewall, VPNs, load balancing, PKI, and SMTP• Implement a backup solution for code and databases. • Hands-on experience with computer networks, network administration, and network installation.• Installed, configured, and supported local area network (LAN), wide area network (WAN) • Implementing and administrating standard TCP/IP-based service, including DNS, DHCP, HTTP, FTP, SSH, and SMTP• Design, installation, configuration, operation, and maintenance of data and telecommunications• networks including equipment and services such as Cisco switches, routers, firewalls, virtual private• Strong familiarity with Active Directory, Microsoft Server 2003,2007,2008,2012R2, Windows 7, 8, & 10.• Operation of a variety of computers and related equipment (Windows Servers, Unix/Linux, Windows 10,• AD, Active Directory, Group Policies, VMware, Virtualization, remote application deployment, and incidentmanagement.)

• Install, configured, and troubleshoot Windows Servers• Configured Cisco systems by creating VLAN’s. DHCP, STP.• Analyzes, monitors, and optimizes system/Network performance; performance tuning and capacity are planning to enhance Network's performance work.• Help desk support Tier 2 and 3• Operation of a variety of computers and related equipment (Windows Servers, Windows 10, AD, ActiveDirectory, Group Policies, VMware, remote application deployment, and incident management.)• Implement and supports the policies and procedures developed by the Information Technology Department, including IT Security policies

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As, Computer Security And Networking