Alyson Smith

Alyson Smith Email and Phone Number

Project Manager specializing in Health Plan Operations, Regulatory Compliance and Process Improvement
Alyson Smith's Location
Greater Pittsburgh Region, United States
Alyson Smith's Contact Details

Alyson Smith personal email

n/a
About Alyson Smith

I take pride in my work, as I am very detail oriented and work well on a team, however I am self-motivated and deliver results with little supervision. I am very ambitious, I feel this is what makes a company innovative, it's what spawns creative ideas and what generates candor and openness amongst employees. Lastly, I'm hard working and feel that nothing great is accomplished easily.

Alyson Smith's Current Company Details

Project Manager specializing in Health Plan Operations, Regulatory Compliance and Process Improvement
Alyson Smith Work Experience Details
  • Upmc Health Plan
    Project Manager
    Upmc Health Plan Jun 2016 - Nov 2024
    • Led project team in maintaining MHK CareProminence system compliance with regulatory requirements.• Managed complaint, grievance, and appeal processes to improve performance and ensure compliance.• Developed reports for data analysis and trending to identify opportunities for process improvement.
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  • Upmc Health Plan
    Operations Analyst, Intermediate
    Upmc Health Plan Jan 2014 - Jun 2016
    • Analyzed data from multiple transactional systems to identify opportunities for clinical and financial performance improvement.• Configured and maintained the main transactional system (MC400) and identified discrepancies between various systems.• Developed business requirements for system enhancements and provided ongoing support for claims, enrollment, and premiums.
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  • Pennsylvania Association Of Notaries
    Client Service Representative
    Pennsylvania Association Of Notaries Aug 2011 - Dec 2013
    • Provided prompt response to telephonic inquiries, online live chats, e-mail, and general correspondence regarding notarial and motor vehicle transactions.• Informed members of our Association when notary or motor vehicle laws and PennDOT forms changed.• Worked directly with the Department of State to effectively process notary public applications.• Managed customer records to ensure correctly assisting in the notary appointment and reappointment process.
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  • Highmark Inc.
    Customer Service Representative
    Highmark Inc. Jul 2007 - Jun 2011
    • Administered inquiries from members, providers, and group administration staff for various products including KeystoneBlue HMO, SelectBlue, and PPOBlue.• Developed and managed relationships with managers and directors to implement new work techniques.• Handled calls and written inquiries, averaging 40-60 calls daily, resolving issues with Blue Cross plans.
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  • Champs Sports
    Assistant Manager
    Champs Sports Jan 2005 - Jun 2007
    • Led sales associates to exceed sales and profitability goals through positive motivation and team collaboration.• Managed budget planning, cost analysis, and inventory controls to optimize store operations.• Trained new employees, created schedules, and maintained excellent customer relationships.
    View

Alyson Smith Skills

Customer Service Health Insurance Insurance Leadership Medicare Commercial Insurance Individual Health Insurance Microsoft Excel Analysis Microsoft Office Employee Benefits Data Analysis Healthcare Project Management Sales Hipaa Access Multi Tasking Outlook Sharepoint Coordination Of Benefits Database Queries Hra Fsa Notary Public Call Centers Microsoft Access Affidavits Acknowledgements Powers Of Attorney Exceed Sales Goals Retail Sales Cash Management Budget Monitoring Operational Cost Analysis Inventory Control Sales Management Shrink Reduction Flexible Spending Accounts Cpt Icd 9 Cobra

Alyson Smith Education Details

Frequently Asked Questions about Alyson Smith

What is Alyson Smith's role at the current company?

Alyson Smith's current role is Project Manager specializing in Health Plan Operations, Regulatory Compliance and Process Improvement.

What is Alyson Smith's email address?

Alyson Smith's email address is al****@****pmc.edu

What schools did Alyson Smith attend?

Alyson Smith attended Robert Morris University, New Castle High School.

What skills is Alyson Smith known for?

Alyson Smith has skills like Customer Service, Health Insurance, Insurance, Leadership, Medicare, Commercial Insurance, Individual Health Insurance, Microsoft Excel, Analysis, Microsoft Office, Employee Benefits, Data Analysis.

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