Alyssa Pevear Email & Phone Number

• Participates in preparation of month end, quarter end, and year end closing procedures
• Performs special backlog projects as needed to increase revenue and decrease backlog
• Ability to plan, run and document tasks of new system and new business processes.
• Creates Purchase Orders, Goods Receipts and Billing Plan documents within SAP

Portsmouth, New Hampshire

• Works in tandem with purchasing team to process product orders for 150+ sales representatives across the Unites States and Canada.
• Colaborates with Optiv's sales representatives to process all product sales orders, confirming orders are aligning to Optiv's sourcing guide, vendor pricing is accurate and that customer data is accurate
• Tracking and processing fulfillment documents such as vendor bills or emails from vendors. Entering serial numbers and term dates on products sold to ensure timely delivery and customer satisfaction
• Maintain vendor relationships with distributors and manufactures to ensure seamless transactions
• Follow procedures to issue RMA's for returned products, following up to ensure credits are receives in a timely manner
• Works with Optiv's International order processing team to process international product sales orders

Portsmouth, NH

• Purchased orders for equipment, licenses, services and installation
• Prepared customer invoices
• Worked as a part of the Operations Team
• Accurately entered data
• Maintained open-order status reports
• Collaborated with inside sales, outside sales and distributors for seamless transactions

Newington, NH

• Ensured that each customer received outstanding service in a friendly environment by providing product knowledge
• Developed strong customer rapport
• Demonstrated strong selling skills
• Assisted in cash transactions
• Creatively sold the benefits of the store credit card

Newington, NH

• Assisted in meeting personal and company goals
• Designed and implemented strategies to develop, coach, and motivate associates to ensure a strong selling team
• Monitored and managed the sales floor coverage while maintaining a team focuses in the absence of store management
• Possessed product knowledge with an elevated selling approach along with fashion styling capabilities
• Performed managerial duties such as opening and closing the store

Brighton, MA

• Provided a safe and nurturing environment to inpatient children aged infant – 18 at a rehabilitation hospital
• Lead therapeutic programs, individual, and group support sessions
• Designed and implemented individual patient goals and tracked individual outcomes
• Collaborated with multi-disciplinary teams and programs throughout the hospital

Ba, Psychology

Photography

High School Diploma, General Studies