Experienced and results-driven Independent Life and Health Insurance Agent with a proven track record of providing exceptional insurance solutions to individuals and families. Skilled in assessing client needs, customizing coverage plans, and delivering outstanding customer service. Committed to building long-term relationships based on trust, integrity, and expert knowledge of the insurance industry.

* Facilitate recruitment, training, supervision, retention, and appropriate utilization of 150+ volunteers to serve grieving clients and promote volunteer satisfaction, efficiency, and retention.* Establish community engagement through events and presentations to increase awareness of, and access to, grief support services as well as establish donor relationships. * Collaborate with Wichita Children’s Home leadership team to maintain and implement the development of programs to ensure their relevance to the children, teens, and families served. * Planned, organized, and executed inaugural Kidzcope grief camp serving 109 grieving children. * Provide a safe and warm environment, for 125+ families, to build rapport and develop mutual commitment to the helping process. Demographic information is gathered, the client’s grief experience is discussed and information about the type of services offered, confidentiality, and what to expect are shared with incoming clients.* Conceptualize and launch a successful on-line grief support program to continue providing support and serving the community during the COVID-19 pandemic. * Create, write, and deliver a weekly interactive newsletter allowing volunteers to support, encourage and validate program participants' grieving process while unable to meet in person.

* Maintain a high level of support to both the Director of Operations and President of KIOGA.* Organize and oversee two different annual industry events for over 300+ members.* Write, design, and trigger a monthly email magazine campaign to 150+ members of an exclusive club dedicated to promoting education and professional development.* Respond to questions and requests for information from over 4,200 members, promptly. * Serve as the lead point of contact for 4,200 members, as well as develop and maintain relationships with current and prospective members.

* Schedule regular weekly visits with a caseload of up to 12 patients.* Provide quality end of life care to clients in both facilities and private residences.* Collaborate respectfully and efficiently with facility staff when/if the patient resides in a care facility.* Provide detailed documentation of patient care, condition, and advancement to nurse case manager.* Educate patients and families on the dying process while also providing companionship and emotional support.* Maintain medical inventory of patient supplies and replenish as needed.

* Highly skilled at observing non-verbal cues and behavior to predict immediate needs.* Perform all ADLs and general care for a quadriplegic client (dressing, feeding, administering medications).* Create, manage, and maintain a list of all current medications and supplements.* Sensitive to observe HIPPA laws and trusted with confidential information.* Serve as a liaison between the client and multiple medical facilities and agencies.

* Provide administrative support to the VP of terminal operations, 118 team members and regional leadership. * Schedule and secure conference rooms, assist in projects & presentations for 5 local team members.* Assist all team members with travel (research/book flights, hotel accommodations, ground transportation).* Collaborate with Environmental / Health & Safety teams to ensure compliance reporting deadlines are met.* Establish newly hired employees by executing new hire paperwork, cell phone set up, credit cards, and office arrangements.

* Drive initial installation of 4,000 network cards to jump-start the Managed Printing Services division of High Touch, Inc.* Facilitate on-going maintenance and proactive monitoring of printers using HP WebJet Admin software.* Troubleshoot printer malfunctions and verbally instruct clients to resolve the issue accurately.* Determine when dispatching technicians is necessary and ensure timely resolution for largest client account.* Assemble weekly billing reports for over 2000 sites, to ensure billing from 3rd party vendors is accurate.*Prioritize, proofread and amend 5 different billing reports, ranging from 150 to 1,000 pages, monthly.* Create software master files with client-specific information utilizing High Touch software.* Research and provide software development teams with requested client history utilizing internal software search engines.* Calculate and present final monthly billing numbers to the Director of Support Services and accounting department. * Point of contact for the Director and Manager of Support Services for extra reports arising due to special projects.

* Five years of high-quality administrative support to the president and sales staff of the company.* Serve as liaison between pressman, bindery, designers, and administrative staff.* Able to prioritize tasks, implement and meet deadlines, and make independent decisions to benefit clients.* Entrusted to generate the daily job catalog, create and maintain client inventory spreadsheets, and invoice all client accounts. * Aid in accurate data entry for accounts payables and receivables.