Amanda Hoff Email & Phone Number

I have been with Press Ganey since 2013 and have moved up through the company at a steady pace. I started as a Phone Survey Representative, then a Talent Pool Associate, Talent Pool Supervisor, Commenting Supervisor, and now Data Collection Supervisor. In my many roles, I've had direct interactions with patients over the phone, a hand in designing/formatting heath care surveys, training new hires for a couple different roles, auditing for quality assurance, and cross-training to assist other departments on short term projects.For the second year in a row I am also serving as a Culture Champion. We use results from yearly Employee Engagement surveys to determine areas that need attention and game plan ways to improve. The first year, I focused on developing new ways to improve rewards and recognition across the company. This year (2022) we are focusing on wellness and will be creating a company wide, monthly wellness challenge. Over the years I have also been awarded the Power of One award and Living Press Ganey award. I've had the honor as well to nominate one of my direct reports for a Courage Award, which she won.

Listed skills include Writing, Sales Management, Communicating, and Editing.