Amanda Johnson Email & Phone Number

Salt Lake City, Ut, Us

Murray

• Managed the post-closing department, overseeing a team of 3 employees and ensuring efficient workflow and adherence to timelines.• Developed and implemented post-closing procedures, resulting in improved efficiency and accuracy of loan documentation review and verification.• Conducted regular quality control audits to ensure compliance with internal policies, investor guidelines, and regulatory requirements.• Collaborated with internal departments, including underwriting and loan servicing, to resolve post-closing issues and address discrepancies.• Established and maintained strong relationships with external parties, such as title companies, attorneys, and investors, to facilitate smooth post-closing processes.• Assisted in the development and delivery of training programs for post-closing staff to enhance knowledge and skills.• Prepared reports and presented key performance metrics to senior management, highlighting areas of improvement and proposing actionable solutions.Executive Administrative Assistant - United Security Financial Corp, Murray, UT • Managed complex calendars, prioritized appointments, and coordinated internal and external meetings for the CEO and other executives.• Organized domestic and international travel arrangements, including flight bookings and hotel accommodations.• Developed and maintained effective filing systems, both electronic and physical, ensuring easy access to important documents.• Coordinated and managed logistics for conferences, board meetings, and corporate events, including venue selection, catering, and audiovisual setup.• Conducted research and compiled data to support executive decision-making and facilitate effective communication.• Maintained confidentiality of sensitive information and handled highly confidential documents with utmost discretion.• Provided administrative support to the executive team as needed, including screening calls, managing emails.

Utah

Is selling your house or buying a house to big of a hassle? I'm someone you can trust as your agent. I want you to be happy. I'm here to support you so you can make one of the biggest decisions of your life, confidently. Let me do the work for you! You just sit back and make all the decisions. Phone: 801.557.4886 Email: Ame@elsecurityrealty.com

Salt Lake City, Utah

• Oversee and manage the day-to-day staffing operations, including recruitment, placement, and talent acquisition, for a high-volume portfolio of clients.• Develop and implement effective staffing strategies, ensuring timely fulfillment of client requirements and achieving revenue targets.• Managed Payroll and Billing functions in all markets across the U.S. • Streamline internal processes and implement standardized procedures to increase operational efficiency and reduce error rate.• Conduct regular performance evaluations of staff members, providing coaching and training to optimize their performance and career development.• Utilize data analytics and reporting tools to monitor key performance indicators (KPIs) and generate insights for process improvement and business growth.• Foster positive relationships with clients, resolving any issues or escalations promptly to maintain high client satisfaction levels.• Reconciled accounts• Partnered with all Department Heads for current projects and upcoming needs.• Pursued small claims, bankruptcy, garnishments and lien cases.• Investigated delinquent cases, identifying fraud or other circumstances.- Train and develop employees to their fullest potential.- Empower employees to use their knowledge, skills and talents to meet company objectives.- Develop employee recognition and retention strategies.- Conduct routine self-audits to ensure staff is complying with established company practices, procedures & the DOL.- Establish performance standards and goals for direct reports at time of hire & at beginning of review period.- Collaborate with leadership and Human Resources to establish career growth and personnel development goals for direct reports.- Coaching team through acquisition & staying on top of changes/challenges.- Process over 120 branches payroll/Invoicing & Collections daily.

Salt Lake City, Utah

- Assist branches in resolving disputes related to billing and invoice payments.- Provide training to field personnel regarding customer set up and support pertaining to invoicing and collection efforts.- Collected on over 120 branches as a team.- Collaborate with training department to develop and implement training on payroll, invoicing and collection processes.- Review financial data regarding invoicing and collection activities. Collaborate with appropriate corporate and regional personnel to resolve deficiencies.- Develop and implement procedures for handling collection activities in order to minimize bad debt write-offs.- Collaborate with the Legal department to establish resources and assist with collection activities as needed.- Authorize collection activities to include mechanical liens and demand letters. - Review weekly reports to determine status of lienable accounts. Collaborate with branch staff and regional management to discuss strategy about pursuing lien rights. - File lien notices with county recorder’s offices when necessary pursuant to mechanics lien statutes.- Contact customers, General Contractors, and Job Owners regarding lien rights.- Review weekly aging reports to determine status of the customer accounts. Collaborate with branch staff and regional management to develop action plans on unpaid accounts over 45 days past due. - Backed up Small Claim actions/Garnishments/Bankruptcy.

Salt Lake City, Utah

- Outbound sales calls to pro-actively market candidates to current and prospective customers.- Maintain open communication channels with active clients by visiting them on regular intervals.- Complete injury reports and assist injured workers in getting medical treatment in accordance with company policy and procedures.- Deliver employee paychecks to client location for distribution, if necessary.- Conduct check-in of employees at client site.- Administer client specific employee orientations according to terms and conditions.- Develop recruitment strategy to ensure sufficient resources to meet client needs.- Job posting, Phone screening, Career site database searching.- Screen and review for Criminal history, Age requirement, Right to work in U.S.- Evaluate skills for potential placement.- Conduct employee interviews.- Maintain employee hiring documents.- Administer drug screen, background check, MVR, reference check as required.- Take job orders from clients.- Employee matching or resume submittable to customers.- Coordinate candidate interviews with client.

Sugarhouse/Salt Lake City, Utah