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Amanda Diaz Email & Phone Number
Senior Onboarding Coach
at
Cloudbeds
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Onboarding Coach
Location
Orlando, Florida, United States
Company size
Who is Amanda Diaz? Overview
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Quick answer
Amanda Diaz is listed as Senior Onboarding Coach at Cloudbeds, a with 726 employees, based in Orlando, Florida, United States. AeroLeads shows a matched LinkedIn profile for Amanda Diaz.
Amanda Diaz previously worked as Onboarding Coach at Cloudbeds and Learning and Development Coordinator at Cloudbeds. Amanda Diaz holds Bachelor Of Science - Bs, Psychology from University Of Central Florida.
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Email format at Cloudbeds
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Cloudbeds
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Profile bio
About Amanda Diaz
As an Onboarding Coach, I specialize in helping businesses seamlessly adopt new systems and technologies that improve their operational efficiency. My primary focus is guiding clients through the implementation process, ensuring they have the tools and knowledge to maximize the potential of their new platform.I support clients through structured onboarding processes, providing comprehensive training and hands-on assistance. By addressing any challenges and offering continuous support, I help users adapt to the new system efficiently and confidently. My goal is to ensure a smooth transition, minimize disruptions, and empower users to feel proficient in their new platform from day one.With a passion for technology and a dedication to client success, I thrive on delivering solutions that help businesses improve productivity, enhance customer experiences, and achieve long-term growth.Let’s connect!
Current workplace
Amanda Diaz's current company
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Cloudbeds
8 roles
Amanda Diaz work experience
A career timeline built from the work history available for this profile.
Onboarding Coach
Learning And Development Coordinator
Created and updated training to support internal and client-facing objectives.Conducted training sessions for new hires and current employees, fostering a learning-centered culture.Managed and maintained Cloudbeds University in Docebo.Applied best practices in instructional design and adult learning theory.Facilitated over $25K in revenue for our custom training program within just two quarters.
Apr 2022 - Aug 2023
Onboarding Coach
Successfully onboarded 75 accounts in 8 months, showcasing efficiency and strong organizational skills.Achieved a consistent 100% Customer Satisfaction (CSAT) score and Net Promoter Score since joiningCloudbeds, demonstrating exceptional client service.Cultivated strong client relationships to promote software adoption and loyalty.Partnered with Sales to demonstrate ROI and ensure customer renewals.Contributed content to the support article database
Sep 2021 - Apr 2022
Trainer I
Provide continuous training within the Club general reservations and/or specialty queues as needed for systems, policy and behavioral customer service trainingContribute to the development and implementation of course materials and other development solutions relating to performance enhancementPartner with Supervisor to communicate frequently and effectively with various points of contact (e.g. leadership team at site) to ensure quality of training experience, goals and objectives are met accordinglyParticipate in training and business related projects as neededMaintain consistency of the programs and their delivery across sites through frequent meetings with their business partners and other learning and development professionals
Dec 2019 - Sep 2021
Customer Service Representative
Provide World Class service to our owners and their guests, maintaining a positive brand image and company reputationDelivered on owner’s investment with Wyndham by educating them on how to maximize their ownershipUtilizing solid judgment, product knowledge, technical knowledge, problem solving and be able to offer detailed insight and alternatives to help owners book their dream vacations
Apr 2019 - Dec 2019
Call Monitoring Specialist
Identified servicing opportunities and provided detailed feedback to help develop contact center agent performanceUtilized goal-setting and time-management skills to meet time-sensitive call studies and project deadlines, aimed at providing insight to contact center leaders to improve overall performanceGather and analyze data to determine correct and consistent implementation of standards, processes, procedures and recommend areas of improvement
Aug 2016 - Apr 2019
Travel Specialist
Responsible for booking travel arrangements for WVO & SVC owners, such as, car rentals, airfare, hotel/resort reservations, cruises, VIP groups and toursProven ability to sustain positive relationships with WVO owners and create new relationships Coordinate large group travel for special occasions such as family reunions, weddings and many more
Sep 2013 - Aug 2016
Team & coworkers
Colleagues at Cloudbeds
Other employees you can reach at cloudbeds.com. View company contacts for 726 employees →
KM
Kaliff Manniloffe
Colleague at CloudbedsLondon, England, United Kingdom
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VS
Volodymyr Stolyarchuk
Colleague at CloudbedsUkraine
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EH
Emilio Heinzmann
Colleague at CloudbedsPorto Alegre, Rio Grande Do Sul, Brazil
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RS
Ricky Schoeman
Colleague at CloudbedsOrio, Basque Country, Spain
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GM
Guilherme Medeiros
Colleague at CloudbedsCuritiba, Paraná, Brazil
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RN
Rossini Nunes
Colleague at CloudbedsSilveiras, São Paulo, Brazil
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KB
Karina Bonoldi
Colleague at CloudbedsBrazil
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ES
Eric South
Colleague at CloudbedsJonesboro, Arkansas, United States
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MA
Maria Alejandra Perez Valencia
Colleague at CloudbedsArmenia, Quindío, Colombia
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NI
Ninda Irlinda
Colleague at CloudbedsSouth Jakarta, Jakarta, Indonesia
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Kaliff Manniloffe
Colleague at CloudbedsLondon, England, United Kingdom
View →
VS
Volodymyr Stolyarchuk
Colleague at CloudbedsUkraine
View →
EH
Emilio Heinzmann
Colleague at CloudbedsPorto Alegre, Rio Grande Do Sul, Brazil
View →
RS
Ricky Schoeman
Colleague at CloudbedsOrio, Basque Country, Spain
View →
GM
Guilherme Medeiros
Colleague at CloudbedsCuritiba, Paraná, Brazil
View →
RN
Rossini Nunes
Colleague at CloudbedsSilveiras, São Paulo, Brazil
View →
KB
Karina Bonoldi
Colleague at CloudbedsBrazil
View →
ES
Eric South
Colleague at CloudbedsJonesboro, Arkansas, United States
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MA
Maria Alejandra Perez Valencia
Colleague at CloudbedsArmenia, Quindío, Colombia
View →
NI
Ninda Irlinda
Colleague at CloudbedsSouth Jakarta, Jakarta, Indonesia
View →
2 education records
Amanda Diaz education
Bachelor Of Science - Bs, Psychology
Associate Of Science - As, Psychology
FAQ
Frequently asked questions about Amanda Diaz
Quick answers generated from the profile data available on this page.
What company does Amanda Diaz work for?
Amanda Diaz works for Cloudbeds.
What is Amanda Diaz's role at Cloudbeds?
Amanda Diaz is listed as Senior Onboarding Coach at Cloudbeds.
Where is Amanda Diaz based?
Amanda Diaz is based in Orlando, Florida, United States while working with Cloudbeds.
What companies has Amanda Diaz worked for?
Amanda Diaz has worked for Cloudbeds and Wyndham Destinations.
Who are Amanda Diaz's colleagues at Cloudbeds?
Amanda Diaz's colleagues at Cloudbeds include Kaliff Manniloffe, Volodymyr Stolyarchuk, Emilio Heinzmann, Ricky Schoeman, and Guilherme Medeiros.
How can I contact Amanda Diaz?
You can use AeroLeads to view verified contact signals for Amanda Diaz at Cloudbeds, including work email, phone, and LinkedIn data when available.
What schools did Amanda Diaz attend?
Amanda Diaz holds Bachelor Of Science - Bs, Psychology from University Of Central Florida.
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