Amanda Lee Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

At helloMonday, we're dedicated to transforming leaders into dynamic powerhouses and supporting job seekers through their career transitions. As a pivotal member of our team, I spearhead a range of critical tasks:Key Responsibilities📊 Client Project Management: I adeptly juggle multiple client projects daily, ensuring seamless execution and exceeding expectations. In Q1 2024, I supported 60+ clients in their projects.🎯 Customized Solution Scoping: By pinpointing client needs and desired outcomes, I tailor programs to perfection.📸 Interactive Demos: I provide comprehensive demos, offering our clients insights into utilizing our platform effectively and tapping into its full potential.🛠️ Efficient Onboarding: Guiding clients and participants through our portal onboarding process for a hassle-free experience. I’ve also led launch sessions where I take clients and participants through what they have access to and how they can make the most of their program.📈 Feedback-Driven Enhancements: I collate and communicate client feedback, driving continuous improvements in collaboration with our team.🧩 Coach Management: Skillfully organizing, assigning, and onboarding coaches to projects for optimized outcomes.🌐 Tech Proficiency: Building and launching projects on our online platform, enriching participant experiences.📈 Driving User Adoption: I'm dedicated to ensuring our clients and participants embrace our services wholeheartedly, unlocking its immense potential for their growth and success.🔧 Streamlining Internal Processes: Continuously enhancing productivity, efficiency, and transparency across cross-functional teams is a priority for me. I’ve implemented new software tools and created comprehensive tutorials to streamline our workflows and improve internal collaboration at helloMonday.Connect with MeIf you're passionate about leadership development, coaching, and making a real impact, let's connect!🌟

At Motion Recruitment, we seek to find the best candidates for the roles that our clients put forward to us. Through the use of Seek, Linkedin and Vincere, I would cold call up to 15+ candidates a day and generate 5 job leads per week.

Sydney, New South Wales, Australia

I was a recruiter that recruited recruiters at Kai Recruitment. My responsibilities included sourcing candidates from SEEK, LinkedIn, and Job adder. I utilised these platforms to cold call and generate job leads.

Sydney, New South Wales, Australia

Delivered Client-Centered Counseling: Provided personalized support via phone, web chat, and email to enhance the psychological well-being of youth.Managed High Call Volume: Successfully handled an average of 6 calls or 4 hours of call time per day.Developed Personalized Support Plans: Created tailored plans to foster client independence and empowerment, helping them achieve their goals.Collaborated with Multidisciplinary Teams: Worked with professionals through email and phone to develop treatment and safety strategies for clients.Built Strong Client Relationships: Established and maintained meaningful connections with both new and existing clients.Managed Multiple Cases Effectively: Maintained regular contact with clients, organized case meetings, and assessed the effectiveness of ongoing support.

Auckland, New Zealand

Counseling Across Multiple Helplines: Delivered counseling services on various helplines including ‘Need to Talk (1737)’, Depression Helpline, Gambling Helpline, Alcohol and Drugs Helpline, ‘Lowdown’, ‘RecoverRing’, ‘Key to Life’, ‘Like Minds Like Mine’, Elder Abuse Response Service, and ‘Sparx’.Utilized Diverse Counseling Models: Acquired relevant training and applied various counseling practice models tailored to each helpline’s focus.Needs Assessment and Rapport Building: Assessed service users’ needs through active listening and developed strong relationships by building rapport.Provided Individualized Guidance: Offered tailored advice and guidance to users across different age groups.Crisis Management and Risk Assessment: Conducted risk assessments for users in crisis, making informed decisions to ensure their safety.Empowered Service Users: Explored options with users, empowering them to achieve their personal goals.Directed to Appropriate Services: Referred users to services that enhanced their mental well-being.Developed Management Strategies: Created strategies to assist users in managing their issues and behaviors.Engaged with Diverse Backgrounds: Interacted with users from diverse backgrounds, ensuring they were connected to the most suitable services.

Auckland

Bachelor Of Science (B.S.), Psychology

Education record

Activities and Societies: Hockey, Student Events Committee, International Committee, International Peace Night Concert, Tennis, DesignZ.