Amanda Day Email & Phone Number

Wayne, PA

• My objective is to support the growth of our business and maintenance of our systems by providing a wide variety of technical services. My primary responsibilities include:
• Setting up newly appointed customers in our customer management system
• Responding to customer and community member requests to service technical issues
• Creating internal user accounts for new hires and assisting with their computer builds
• Auditing internal user accounts, shared mailboxes, and customer data to ensure accuracy and securityI also collaborate with my team on a daily basis to share knowledge and learn from one another. I strive to learn.

Wayne, PA

• My position as an IT services technician intern at USLI allowed me to apply my classroom knowledge of IT in a professional setting. This experience in turn provided me with a more well-rounded understanding of IT needs.
• Answered our service line and serviced various technical issues
• Completed internal requests for customer changes, account lockouts, video conferencing, Outlook, distribution lists, and more
• Set up newly appointed customers in our customer management systemIn addition to hands-on experience, USLI's onsite class program "USLI University" allowed me to extend my knowledge of IT and insurance through various.

Lansdale, PA

Bachelor'S Degree, Information Technology

Information Sciences And Technology - Integration & Application

Activities and Societies: Gamma Tau Phi - Penn State IST Honors Society Penn State Abington Honors Program (2014-2016); Engineering Club.