Amanda Mccall Email & Phone Number

In my role as Manager of Returns at Myriad360, I am committed to operational excellence and fostering an environment where vendor and customer relationships coalesce to drive impactful business solutions.My tenure with Myriad360 has been marked by a dedication to optimizing return management processes and advocating for inclusive initiatives. Across both responsibilities, the skills of critical thinking and problem-solving are paramount, while my certification in Data Analytics for Business and education in Project Managment have been instrumental in elevating the customer experience.With a BA in Philosophy from City University of New York- Brooklyn College, I have a strong foundation in critical thinking, problem-solving, and communication skills, which I apply to my role in client success and my role as a mentor to my team. I have experience working with an early-stage startup in NYC, Handy HQ, where I managed the customer experience for new services and operations. I established processes and customer experience guides to launch pilot services and streamline existing offerings while minimizing expenses. I am building a life in Baltimore with my beautiful dog, Josie, and pursuing creative ways to give back to my community.Soft Skill Specialties: Emotional Intelligence, People Leadership & Development, Project Management, Agile, Interpersonal Communication, Cross-Functional Collaboration, Training, Cyber Security Compliance, Vendor Engagement, Business Analysis, Process Improvement, Relationship Management, Stakeholder Engagement, Change ManagementTechnical Skills: SalesForce, Netsuite, Oracle, ZenDesk, Genysis, Microsoft Teams, SharePoint, Excel, PowerPoint, and Word, Canva, Adobe Photoshop, Illustrator, and ProCreateWord

Listed skills include Interpersonal Communication Abilities, Inventory Management, Customer Experience, Graphic Design, and 52 others.

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  City University Of New York-Brooklyn College

  Philosophy