Amber Jackson Email & Phone Number

Brentwood, Tn, Us

•Handle inbound/outbound calls with a positive attitude, building rapport and trust with patients•Enter data as needed into Salesforce•Coordinate patient home visit scheduling based on location and availability•Navigate multiple operating systems•Call patients, engage and build relationships, and schedule them for follow-up in-home visits. Also encourage continued participation

•Assisted with scheduling patient appointments•Maintained medical records and insurance forms•Processed and mailed/emailed invoices and sent bills to patients, as well as assist clients who have questions regarding payments•Handled incoming and outgoing mail and faxes

•Provided exceptional customer service to existing customers and associates by maintaining regular communication and fostering strong relationships•Navigated multiple operating systems•Processed payroll for temporary workers in a timely manner.•Processed Billings•Handled inbound orders from new and existing customers•Matched applicants with customers’ open positions

• Assisted Medicare applicants apply or update their benefits• Connected potential and existing TennCare members with needed benefits• Maintained and developed positive relations with members to solve challenges• Participated in various projects to assist in personal growth within company

• Demonstrated a sense of urgency and is action oriented to achieve results• Identified and delegated responsibilities to staff to ensure objectives are met• Enhanced revenue through up-selling and assisting customers with product selection• Responsible key holder for processing end of day finances and closing of the store

• Processed manual invoices for payments using CICS Regions and AS400 systems• Resolved vendor disputes and payment requests for lost, damaged, or stale dated checks through Vendor Book, AS400, EXTRA, and LAVANTE systems• Handled vendor payments• Researched daily/ weekly system reports and processed manual invoices for payment

Bachelor'S Degree, Mass Communication/Media Studies

Bachelor Of Science - Bs, Mass Communication/Media Studies