Amber Meyer Email & Phone Number

Provide online ticket support for web-based and mobile applications, handle customer complaints and inquiries, financial assistance, refund requests, and dispute resolution. Perform quality assurance and product development testing for various platforms.

Wilson Creek, Washington, United States

o Developed a strong, positive relationship with the student body and their families, communicated effectively with them to ensure a positive experience on the school bus and the classroom.o Maintained safety and order on the bus and classroom by following the established safety rules.o Performed pre- and post-trip inspections of vehicle to establish safe operation and ensure students arrive safely and timely to their destination.o Maintained accurate transportation logs, mileage and fuel records.o Collaborated with the entire transportation department to optimize the entire bus fleet's routes and schedules to be more fuel and time efficient, ultimately reducing the district's overhead costs.

Moses Lake, Washington, United States

o Provided support to management resulting in overall increased store performance.o Performed ongoing clerical duties including managing the appointment calendar for the entire store.o Prepare and mail monthly invoices for customers.o Developed an efficient filing system that resulted in a higher level of organization for stores client and financial records thereby reducing managements time when retrieving records.

Soap Lake, Washington, United States

o Provide prompt, accurate customer service in a fast paced environment, utilizing my listening skills and positive attitude in all situations.o Maintain inventory, including counts, stocking and assist with ordering food, beverages and supplies for the restaurant. Provided quality control of food and beverage deliveries.o Accurately train new hires in the restaurant on how to use the POS, ordering, stocking and customer service.

Moses Lake, Wa

Seeing to the day-to-day operations of the counties only warming center serving homeless men and women providing a warm place get out of the cold of winter.Organizing volunteer schedules, maintaining supplies, ensuring the center is clean and operating safely and efficiently.o Ensuring a welcoming atmosphere for all the guests of the Warming Center.o Organized and provided training for all staff and over 200 volunteers.o Maintain inventory levels of supplies and donations.

Gresham, Or

Registration Specialisto Developed and improved standard operating procedures (SOP’s) and training manuals for new employees based on department and college policies and procedures that were easy to understand and decreased repetitiveness in the training manuals and process.o Successfully trained new employees in the Admissions Department, reducing training periods by 25% and receiving positive feedback from management.o Provided exceptional customer service, via telephone, assisting 50 students per half-day on average with all aspects of their academic record. Reduced same day repeat call volume for clarification by over 90%.o Answered phones, provided assistance to students and the general public with fielding inquiries, directing them to the correct departments, answering general questions regarding the college and helped with registration and applications.o Sort and process incoming mail, maintain student records and filing systems.Academic Advising Receptionisto Managed scheduling and appointments for six advisors using Outlook.o Check in students and visitors for appointments and helped assess a student’s walk-in needs.o Maintained confidentiality with student circumstances and records per FERPA and company policies and procedures.

Gresham, Or

Performing all tasks assigned to me by the ceramics instructor and techs, cleaning studio and assisting students when needed. Experience with mixing glazes, pugging clay, loading and unloading bisque and glaze kilns, firing gas, wood and soda kiln.

Virtual

Assisting the CEO posting contract jobs, finding and recommending contractors for the job.

Virtual

A part of the member success team, I assisted clients/artists create and manage profile and jewelry pieces.

Virtual

Assisting the CEO with email correspondence and coordinate meetings with potential customers. Managing the companies Insightly CRM software.

Virtual

Temporarily assisting the CEO with the functionality and operations of several social media ventures.

Virtual

I trained and led a large international team to do the tasks assigned to us in an efficient and accurate manner.

Virtual

Performed all customer service for the company while CEO was on vacation. Answered calls and responded to emails. Assisted realtor's with their accounts and creating their residential listings.

Virtual

Helped the owner run the business. I answered all incoming calls, returned customer calls, scheduled appointments and sent out appointment reminders, answered inquiries via email and assisted in the advertising of the business.

Virtual

Assisted the program manager with email communication, scheduling and travel arrangements for the CEO. I also helped other members in the team with various duties when they needed it.

Virtual

Testing out a new social media software program, providing feedback and quality reports.

Virtual

Helped recruit contractors through oDesk for Hot!'s remote server positions. Assisted in maintaining remote servers.

Portland, Oregon

Running and operating a small business. I handled the advertisements, accounting, tax filing, activity planning, meal prep, cleaning and in charge of the children at the childcare.

Portland, Oregon

In charge of a 140 room hotel, including a restaurant, OTB sports lounge, and 3 banquet halls. I handled all guest complaints and employee management. Check guests in and out, customer service, answering phones, making reservations, arranging transportation to and from airport. Performing night audit tasks of daily income for hotel, restaurant and lounge.

Portland, Oregon Area

Working as the front desk receptionist and a airport shuttle driver. Performing customer service of a 140 room hotel, including a restaurant, OTB sports lounge, and 3 banquet halls.Check guests in and out, customer service, answering phones, making reservations, arranging transportation to and from airport.

Portland, Oregon

Kept records of all products and supplies in the salon and ordered new products and supplies when running low.

Portland, Oregon Area

Greeted clients, answered phones, scheduled appointments, made reminder calls, took payments for services. I assisted in the maintenance of the shops cleanliness as well as helping the owner with advertisements and special promotions.

Cdl Class A

Bachelor Of Business Administration (B.B.A.), Leadership, Organizations & Management, 4.0

Activities and Societies: Phi Kappa Phi Honor Society Member

Associate'S Degree, Business Administration And Management, General, 4.0

Activities and Societies: Transitions program graduate, TRIO-sss member, Clay Club president, Rho Theta (Phi Theta Kappa) member, SOC.

Facial Treatment Specialist/Facialist, 4.0

Nail Technician/Specialist And Manicurist, 4.0

Activities and Societies: Professional Student Competition; fall 2000- 1st place in Acrylic Nail Shaping fall 2000- 2nd place Free Form.