Amol Telang Email & Phone Number

As an experienced professional specialising in communication and contact centre solutions, I am dedicated to understanding client challenges and transforming them into tailored, effective strategies. My core expertise involves identifying client requirements, proposing solutions, and acting as their advocate throughout implementation and into ongoing support.With a strong background in contact centre operations and Unified Communications, I focus on fostering long-term relationships by delivering value-driven solutions and ensuring consistent support post-deployment. My aim is to empower businesses with technologies that enhance customer experience and operational excellence.If you're looking for a trusted advisor to transform your communication systems, let’s connect to explore opportunities for collaboration.

Listed skills include Leadership, Customer Experience, Team Building, Sales Process, and 41 others.

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  Service Delivery Manager

  Ccna | Converged Communication Network Applications

  Nov 2024 - Present - New Zealand

  Responsible for understanding client requirements, designing tailored communication solutions, and serving as the client’s voice throughout solution implementation and support.Key Responsibilities:- Conducting detailed consultations with clients to assess communication needs and business goals.- Recommending and guiding the adoption of Unified Communication and contact centre solutions.- Acting as a customer advocate during and after solution implementation, ensuring continued satisfaction.- Collaborating with technical teams to ensure smooth integration of solutions into client environments.- Maintaining strong relationships with clients to build trust and deliver long-term value.