Amreetha Nagaraj Email & Phone Number

Fairfax, Va, Us

United States

United States

• Manages the project management team who lead all active implementations at Fonteva• Serves as the exec sponsor on all enterprise and mid-size projects and ensures the team is establishing a successful path for the projects• Acts as the escalation point for all project-related issues and concerns• Works with PMO, Director of Delivery, and Functional Leads to establish and maintain Project Implementation Methodology. • Works with Director of Delivery on project resourcing and forecasting• Operational responsibilities include accountability for PM utilization, write-off, Margin, etc. • People management - Hiring, Performance Management, Training, Enablement, etc. • Works collaboratively with Delivery, Product Development, and Sales to determine technical direction and approach to product design and implementation• Supports the Sales team in scoping, pricing new projects, demonstrations, pipeline management, and resourcing alignment

Arlington, Virginia

• Oversee's the Enterprise and higher mid-market Professional Services segment and manages a 15+ member team of extremely talented and high performing Delivery Managers, Lead Business Consultants, Data Architects and Consultants implementing across all the product areas of Fonteva (Memberships, Ecommerce, Communities, Events and Framework)• Works collaboratively with Delivery, Product Development, and Sales to determine technical direction and approach to product design and implementation• Acts as the Subject Matter Expert for all areas of the product and serve as tier 1 escalation for any issues blocking the progress of projects in the Implementation phase.• Work closely with the VP, Professional Services to analyze customer feedback for the consultants and work on a team improvement plan at regular intervals.• Makes decisions and communicate trade-offs and risks; drive key decisions across projects• Makes recommendations to management about schedules, prioritization and resource allocation with input from team members• Provides input into strategic planning and asset creation processes • Provides ongoing project plan/status reporting for use by customers and management • Manages resource planning and organizational capacity planning• Coaches and train project team members on processes and best practices• Collects performance feedback and execute performance reviews for the Consulting team• Supports the Sales team in scoping, pricing new projects and demonstrations• Identifies areas of improvement in delivery and implementation processes and document changes where needed; communicate changes to teams, working closely with the Delivery team• Provides input to the Marketing team on case studies, customer feedback and branding support

Arlington, Virginia

• Served as the Functional manager responsible for the oversight of the Business Consulting team• Worked collaboratively with Delivery, Product Development, and Sales to determine technical direction and approach to product design and implementation• Led Business Process Review meetings along with the Delivery Managers for all projects undertaken by the Fonteva Delivery team• Led the analysis, design, evaluation, modification, testing and implementation of the product across functional areas and analyze data conversion requirements• Led and supervised the analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes and perform application configuration, testing and evaluation to ensure quality and consistency• Assisted the day-to-day activities of staff and communications with project teams as necessary to ensure project deliverables are on schedule • Made recommendations to management about schedules, prioritization and resource allocation with input from team members• Led lessons-learned meetings and documentation for completed Delivery projects• Identified areas of improvement in Delivery and implementation processes and document changes where needed; communicate changes to teams and work closely with the Delivery team• Served as a presenter and ran solutions expert panels at multiple Fonteva Users Network Conferences (FUNcon) 2017-19. Also, served as the key member of the organizing and planning committee for the Fonteva Users Network Conference (FUNcon) 2018-19. Planned, curated and reviewed all the sessions for the Business and admin user tracks.

Arlington, Virginia

• Assisted in customer business process review by documenting the requirements of a project, and ensure clear communication among all stakeholders, including the customer and internal Fonteva team.• Assisted with the analysis and business requirements gathering to develop detailed functional requirements, including scope of work• Assisted with the analysis, design, evaluation, modification, testing and implementation of enterprise wide systems across functional areas• Acted as liaison between business units and Project Team in all areas of support and enhancements.• Prepared and analyzed data conversion requirements.• Interacted daily with business groups to understand business processes and key requirements, proactively work to resolve client issues• Conducted analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes• Performed application configuration, testing and evaluation to ensure quality and consistency

• Automated the client response, data filling and mailing system of the company which improved their speed of request and response cycles and enhanced the company's website.• Researched, analyzed and filtered the essential data from 87 different colleges that used company’s service to enhance the quality of information provided by the app which resulted in increased customer satisfaction rate.• Developed customer relations with 100 new colleges and interpreted their needs into potential business and functional requirements and therefore increased the customer base of the company by 30%.

Washington D.C. Metro Area

• Assisted the professor in her research work, reviewed and assessed research papers and performed data analysis of research data extensively which aided the professor to derive significant inferences in her research work.• Loaded and prepared materials or activities relevant to the professor’s area of teaching of a topic and graded the related homework assignments and exams.

India, Bangalore

• Participated in Agile based product development cycles to analyze, implement and test multiple product features related to Cache and file systems for the cloud and also released and deployed them with zero defects and 100% quality rating.• Researched and introduced new tools and techniques like Gcov/lcov and kgdb which played a potential role in reaching 90% code quality goal for the Linux projects implemented by the team.• Developed and maintained the team's Continuous Integration system and achieved a 40% increase in speed of release cycles for the entire team which also aided in continuous tracking and reporting of the team’s productivity.• Mentored new members of the team for the Huawei Code Quality Exam and achieved 100% pass rate.

Shenzhen, Guangdong, China

• Interacted with customers in China and analyzed new requirements and successfully included multiple product features for the PNFS project undertaken by Huawei.• Collaborated with multiple product teams in China to gather new user requirements, developed user stories and built acceptance test cases for multiple product features.• Served as a liaison for all queries at the development and testing phase of the PNFS project between teams in India and China which resulted in successful implementation of 3 product features in the project; Recipient of Huawei Best Pair Programmer award.

India

India

• Successfully guided undergraduate students to design and implement advanced high-quality projects.• Participated in technical analysis, design, and business development tasks for the venture.

Master Of Science (Ms), Information Technology

• Tuition award providing 60% financial aid for the year 2012-2013 • Runner up at the Deloitte Diversity and Inclusion Case Competition.

Bachelor Of Engineering (Be), Electronics And Communications Engineering

Activities and Societies: Robotics Team, College Dance Team, College Magazine Editorial Board• Awarded First class with distinction.

High School

Activities and Societies: Debate Team, Arts & Sculpture Team, Sanskrit Magazine Editorial Board• Received the scholar badge for academic.