Andrea Lee Email & Phone Number

Charlotte, Nc, Us

Remote

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina

Charlotte, North Carolina Area

After working for Bank of America as a Contract Application Developer IV I have accepted a position as a Contract Business Analyst for Press Ganey.

Charlotte, North Carolina Area

Lowell, Ar

• Tests new releases/products prior to installation.• Provides daily operational support for assigned applications• Implements patches, tests and applies updates to complex solutions/applications.• Examine processes to determine opportunities for improved efficiency and productivity.• Interface with development and engineering colleagues to coordinate systems implementation and releases.• Participates in post-implementation reviews of the application to ensure its… Show more • Tests new releases/products prior to installation.• Provides daily operational support for assigned applications• Implements patches, tests and applies updates to complex solutions/applications.• Examine processes to determine opportunities for improved efficiency and productivity.• Interface with development and engineering colleagues to coordinate systems implementation and releases.• Participates in post-implementation reviews of the application to ensure its effectiveness and reliability to the business. Show less

Lowell, Ar

• Provide assistance by telephone and/or email to users to resolve system problems and/or questions.• Analyze problems and find patterns or trend. Recommend changes to procedures to prevent reoccurrence of those problems.• Maintain log/record of systems request, problems that occur, system failure, error messages and actions taken. Regularly review logs and make recommendations based on those logs to improve overall performance.• Determine opportunities to improve support efficient… Show more • Provide assistance by telephone and/or email to users to resolve system problems and/or questions.• Analyze problems and find patterns or trend. Recommend changes to procedures to prevent reoccurrence of those problems.• Maintain log/record of systems request, problems that occur, system failure, error messages and actions taken. Regularly review logs and make recommendations based on those logs to improve overall performance.• Determine opportunities to improve support efficient and productivity and help document those procedures and/or recommendations.• Work with multi-functional teams in order to improve customer experience and/or resolve outstanding issues. Show less

Elkins, Ar

· Promote professionalism at all times.· Support and uphold the Arvest Mission Statement.· Process transactions in accordance with customers’ requests while adhering to bank policies and procedures.· Contribute to sales by suggestion products and services to the customer and refer customers to appropriate product specialists. – won 2 sales awards

Fayetteville, Arkansas

· Interview and hire associates.· Plan, prepare and devise work schedules according to budget and workload.· Initiate business and member sales by coordination and participation in various events.· Write and present weekly performances, yearly evaluations and disciplinary reports with associates.

Fayetteville, Arkansas

· Monitor the system for equipment failure or errors in performance.· Preform daily maintenance and cleaning for all equipment to reduce malfunctions.· Write programs and other types of software to land and manipulate data and to produce models.

Bentonville, Arkansas

· Enter transactions in the cash register and provide customers with total bill.· Greet customer as they arrive at the store and provide them with information about products and/or services.· Help customer, discover their needs, and make recommendations to generate membership and credit card sales.