Quote and administer auto and home insurance for clients. Explain various plans and options to help clients choose the best policy that suits their needs.Assist clients with billing, claims and life changes.

Responsible for identifying, interviewing, testing and referring applicants throughout the Health Quest system. Considerable skills in sourcing candidates, interviewing techniques and an understanding of Health Quest’s organizational structure as well as extensive knowledge of Human Resource policy and procedure and federal and state laws regarding employment practices.Created a recruiting and interviewing plan for open positions in order to efficiently and effectively fill open positions. Developed contacts and applicant sources, mine databases, direct source and take other measures as necessary to develop applicant pools for assigned positions.

•• Supported 250 employees with all aspects of Human Resources including, payroll, benefits, etc.• Managed short term disability and FMLA process; coordinated return to work with Occupational Health vendor.• Provided Human Resources guidance and support to Operations and R & D employees. • Provided training leave of absence process, contingency worker process, performance reviews.• Advised employees and management on the interpretation of policies, programs and procedures. • Recruited for R&D and Manufacturing operations both for regular and contingency workforce. • Coordinated new hire on boarding process and new hire orientation. • Managed Human Resources personnel records and HRIS system.

•Managed the staffing, operations, recruiting and sub-vendor relationships.•Received, managed and filled the client’s clinical and non-clinical staffing orders with communication to the supplier base. •Supervised supplier contractors or temporary employees at the client location.•Coordinated the payroll and invoicing processes.

Partnered with client groups in the areas of recruitment and employee relations. Used an applicant tracking system, create job requisitions, post job openings, review resumes, interview candidates, recommend candidates to hiring manager and set up and conduct interviews. Worked with hiring manager, compensation and management to devise offer package while ensuring department equity.Conducted internal investigations into alleged policy violations, harassment and other conflicts, questions or concerns for assigned areas. Provided guidance to management regarding employee issues including coaching and counseling and writing warnings. Facilitated new hire orientation.Various projects - vendor management, licensing, intern program, manager toolkit, file audit, credentialing.

Developed and administered various human resources plans and procedures for all company personnel. Planned and organized all activities of the department and manages a two person staff. Conducted employee relation investigations. Developed and administered an effective recruitment program; conducts recruitment effort for all exempt and nonexempt personnel; wrote effective job descriptions. Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed. Worked with Senior Management to assist and lead major agency initiatives.

Partnered with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations for four office locations. Responded to all employee questions and concerns in a timely and thorough manner. Responsible for performance evaluation program. Conducted recruitment effort for all exempt, nonexempt personnel and interns and wrote job descriptions. Conducted new hire orientations. Responded to employee relation issues. Coached employees and management through complex, difficult, and emotional issues. Prepared employee separation notices and related documents. Lead various projects, i.e. Culture Committee. Conducted exit interviews, analyzed data and made recommendations to the HR Manager for corrective action and continuous improvement. Maintained Human Resource records in the HRIS system and maintained permanent personnel files. Maintained compliance with federal and state regulations concerning employment.

· Maintained HRIS database, PeopleSoft for 500 employees – U.S. and international. · Worked on various projects utilizing PeopleSoft, i.e. creating departments, job codes, etc. ·Developed PeopleSoft queries for reports and analyzing data. ·Assisted Human Resources Manager on visa & green card processing, employee relations, benefits, policies, FMLA, disability, performance reviews.·Conducted new hire orientation and processes paperwork. ·Conducted exit interview/benefits review with departing employees. ·Arranged payroll authorization forms for new hires, terminations, transfers, salary changes and other payroll-related changes.·Served as point of contact for facilities issues; coordinates work with furniture vendors, building management, etc. ·Maintained telecommunications systems; serves as point of contact for telephone, voice mail and call accounting providers.

Maintained HRIS database, PeopleSoft for 500 employees - U.S. and international. Worked on various projects utilizing PeopleSoft, i.e. creating departments, job codes, etc. Developed PeopleSoft queries for reports and analyzing data. Assisted Human Resources Manager on visa & green card processing, employee relations, benefits, policies, FMLA, disability, performance reviews.Conducted new hire orientation and processes paperwork. Conducted exit interview/benefits review with departing employees. Arranged payroll authorization forms for new hires, terminations, transfers, salary changes and other payroll-related changes.Served as point of contact for facilities issues; coordinates work with furniture vendors, building management, etc. Maintained telecommunications systems; serves as point of contact for telephone, voice mail and call accounting providers.

Responded to employee inquiries regarding Human Resource programs, policies and processes in multiple office locations.Supported activities of Human Resources Managers and Human Resources Director on issues regarding employee Coordinated new hire process, including conducting new hire orientation, background checks and processing paperwork. Participated in corporate and site committees. Provided administrative Human Resources support - maintaining employee files and ensuring compliance with all state and federal employment postings.

Responsible for new hire orientation and processing of paperwork. Utilized PeopleSoft for data entry, reports and projects for Human Resources Managers and Human Resources Director.Worked on special projects - wrote and updated job descriptions, developed employee handbook. Assisted Human Resources Manager in employee relation issues. Organized employee programs, i.e. Take Your Daughters to Work Day.

Conducted new hire and benefits orientations and processed all paperwork.Maintained employee benefits database for 400 employees. Explained and enrolled employees in medical, dental, flexible spending and 401(k) plans. Provided health claim problem resolution with direct contact to the insurance carriers. Managed and processed benefits open enrollment.Prepared COBRA paperwork for exiting employees. Screened and set up interviews. Organized employee events, i.e. flu shots, Take Your Daughters to Work Day.