Amy Schaefer Email & Phone Number

Hamburg, NY, US

Williamsville, NY

Williamsville, NY

(Formerly HSBC)

• Acquired ongoing knowledge related to fraud patterns to prevent further losses.
• Identified suspicious activity on a routine basis to ensure loss prevention to organization.
• Took initiative to perform multiple job functions that maintained proper work flow.
• Coordinated corrective action on fraudulent activity to ensure awareness with all affected parties.
• Discovered ongoing fraud trends and took preventative action.
• Initiated customer contact in timely manner which contributed to their satisfaction and maintained organizations brand.

• Experienced in filing and organizing customer files, both electronically and paper based that aided in the efficiency of the work place.
• Identified customer needs to determine appropriate product or service to meet the needs of both the customer and the organization.
• Educated customers on various options to allow for proper decisions and product selection.
• Aided in exceeding team and company goals for products and services.

Orchard Park, NY

• Experienced in inventory control, money handling procedures and opening and closing duties.
• Provided initial training for new sales associates.
• Excellent in achieving individual and corporate sales goals.
• Directed and organized tasks for associates to minimize product loss and entice future consumers.
• Managed groups of employees that resulted in attaining the organizations monetary goals.

Associate'S Degree, Communication And Media Studies

Associate'S Degree, Culinary Arts And Related Services