Amy Smith Email & Phone Number

United States

ACE Certified Personal Trainer helping individuals develop fitness through assessment, establishment of long- and short- term goals, and development of an action plan to achieve those goals. I develop and market small group trainings in addition to personalized 1:1 training and offer free demonstrations to members. I also assist with membership sales as needed.

ACE Certified Personal Trainer helping individuals develop fitness through assessment, establishment of long- and short- term goals, and development of an action plan to achieve those goals. My core beliefs about fitness training are:*Movement should be fun and functional.*Exercise is a celebration of what our bodies can do and should enhance our daily function.*My clients are experts about themselves. Their input into their training program is as important as my expertise.*Self-love and daily habits help us make lasting changes in our health.*All intentional movement is exercise, so dance and play more!

United States

Skills used: project management, data management, and marketing.Manage end-to-end process for recruitment, placement, and communication to clients across the US. Assist with annual review of application materials, evaluation forms, and recruitment materials.Document and respond to all inquiries to ensure accurate communication and dissemination of information.Use proprietary software and Salesforce platforms to manage documentation and confirm that applications and forms are completed within the deadline framework.Develop strategies, using market share data, to recruit individuals and place them according to their desired locations for MDA events.

Massachusetts & Rhode Island

Skills used: project management, customer service, and data management.Coordinated and executed annual programs. Built robust relationships with professionals, program partners, and sponsors. Offered mentoring and software support to coworkers throughout the region.Used a Salesforce platform to update contact information and to record inquiries from clients to ensure accurate communication. Delivered excellent multidisciplinary care in collaboration with medical providers and other business partners. Developed educational and social events for individuals served by the Association.Provided high-quality support for clients in Rhode Island and Massachusetts that included identifying community resources to supplement the Association’s services. Successfully resolved concerns and issues raised by clients regarding policy changes.Facilitated onboarding of clients to the Association by reviewing registration forms, explaining the range of available services, and communicating after registration to ensure clients’ needs were met. Major Accomplishment/Innovation: In 2018, I developed a new format for a support program that gained national attention in the company. Additionally, I developed a new category of social engagement programs prior to my promotion. Earned the go-ahead by a national team member to pilot the category.

Warwick, Ri

Skills used: project management, customer service, data management, and social media marketing.Provided general administrative support, including greeting visitors, answering phones, generating correspondence, and acting as a backup to the bookkeeper. Delivered technical support for community fundraisers and supported staff members across the division. Prepared and distributed external fundraising materials.Developed and maintained spreadsheets and reports for specific datasets.Managed relationships with local vendors. Established social media presence within organizational guidelines.Secured donations of products and services for fundraising programs.Created and distributed monthly chapter newsletters, flyers, and other mailings. Designed programmatic newsletters to promote partnering companies’ participation in fundraisers.Procured office supplies while remaining below budget by implementing competitive purchasing strategies.Major Accomplishment: Earned a promotion in 2016 based upon my contributions to the organization. Chosen by management to train newly hired administrative assistant in the proper office procedures and use of software - including the use of Salesforce.

Warwick, Ri

During my time at CVS I served in two different customer service capacities: Beauty Adviser and Cashier.

Bachelor’S Degree, Youth Ministry, Summa Cum Laude

Activities and Societies: Deaf Ministry, Phi Alpha Chi

High School

Elementary Education And Teaching

Activities and Societies: Women's Center President