Amy Brooks Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia

Greater Atlanta Area

Primary responsibilities included: reviewing construction documents to provide accurate quotes, managing and building relationships with General Contractors, and managing multiple jobs and crews simultaneously.

Primary responsibilities included: supporting the sales and operations staff, receiving visitors in a high security datacenter environment and managing vendor relationships.

amymdoyle.com

Greater Nashville Area, Tn

IT Sourcing and Vendor Management - Analyst II • Build, maintain and enhance solid relationships with the internal IT department and IT vendors • Monitor the utilization and performance against agreements • Manage vendor performance through establishment and continuous improvement of key performance metrics • Work to ensure that the organization achieves its objectives by creating mutually beneficial partnerships between IT and its strategic vendors • Communicate clearly defined requirements and expectations for all requests to vendors and internal customers and ensure they are understood • Make reccommendations to internal teams based on analysis of the businesses requirements and the solution options • Effectively manage and control the communication of confidential information • Build relationship with leadership teams in Infrastructure and Back Office to support enterprise objectives • Perform market research to detect trends and understand key performers in various IT functions • Document and communicate a process to effectively bring new vendors into the Vendor Management Framework • Create and sustain an end-to-end process flow for all sourcing requests • Create a framework by which to manage all IT hardware and software vendors

Provide Microsoft product and licensing expertise to Large Enterprise accountsRecommend business solutions for large enterprise needs ranging from high volume purchases to one time requests Track upcoming software renewals for customers to ensure they are up to date on all software licenses with maintenance required for their environmentPartner with customers and Microsoft to insure that customers are enrolled in the appropriate licensing programsAdvised customers of new programs and products developed by Microsoft Attend occasional offsite meetings with customers to provide additional in person support to my Software AE and value add to my customers"Go to" person for management when backfill is needed due to churn on the LS teamStay up to date on all required training and certifications for my role and take advantage of any opportunities to learn above and beyond what is brought to my attention by management

Worked in tandem with an outside partner to manage active large enterprise accounts in the Midwest regionDeveloped and maintain client relationships in order to grow business year to yearExtensive email and phone correspondence with client base (inbound and outbound calls)Managed major software contracts, including Microsoft Enterprise and Select Agreements, Adobe Enterprise Licensing Agreements, and Symantec Rewards Contracts Consistently meet and exceed multimillion dollar quota each year2008: 120% of quota2009: 110% of quota2010: 114% of quota2011: 112 % of quotaResearched smaller publishers and request quotations based on the customer's needsPrepared quotations and place orders for the client on a daily basisResponsible for post order follow up with the client; connect end user to publisher for technical assistance when necessaryEntered sales opportunities into SalesForce.com to allow team visibility into future purchasesAttended weekly trainings in order to be up to date on the latest releases or trends within the industryNew system advocate when TDT and RDX systems were implemented

Checked in patients and coordinated appointments, and maintained patient filesRecommended and in some cases persuaded pet owners to get the appropriate vaccines for their pets

Managed schedules of projects, and was responsible for keeping projects on trackUpdated budget documents and estimatesAssisted in the advertising development processesAssisted Chief Marketing Officer, Senior Account Executives and Account Executives with various tasks

Assisted prospective, new, and existing customersSold, closed and secured new customer accountsDeveloped and selected marketing materials to obtain new customers

Bachelors, Marketing

Activities and Societies: American Marking Association

Education record

Education record