As a seasoned Global IT Training and Development Manager with over two decades of experience, I specialize in driving technological adoption and fostering continuous learning within organizations. My career has been defined by a commitment to transforming complex IT concepts into accessible, user-friendly training programs that empower teams and enhance organizational efficiency.At BrandSafway, I oversaw the development and maintenance of a comprehensive SharePoint training hub which centralized IT application learning across the company. My role involved creating engaging content using tools like Camtasia and Visio and producing training videos to introduce users to Windows 11 and other critical IT systems. Since January 2024, I've been instrumental in advancing our training initiatives, including mentoring an intern to expand our content creation capabilities.Previously, as a Collaboration Manager and IT Trainer at BrandSafway, I led a team in developing and maintaining SharePoint sites and K2 workflows, delivering online training to over 9,000 users globally. My focus on defining business requirements, performing QA testing, and creating comprehensive training documentation has significantly contributed to our team's operational success.My extensive experience spans roles such as IT Applications and Collaboration Manager, where I managed ERP applications and led a team to enhance business processes, and Global Service Desk Manager, where I standardized support procedures across multiple countries, improving end-user experiences.With a bachelor’s degree in information science and technology from the University of Wisconsin and ongoing professional development in instructional design, project management, and more, I am dedicated to leveraging my skills to drive IT excellence. I am passionate about mentoring, developing innovative training solutions, and collaborating with subject matter experts to achieve strategic objectives.Beyond my professional achievements, I actively contribute to my community as a Girl Scout Co-Leader, Cub Scout Popcorn Kernel, and Cub Scout application trainer, demonstrating my commitment to leadership and development inside and outside the workplace.Let’s connect if you’re interested in discussing how I can bring my expertise in IT training and development to your organization!