Park Meadows Mall

• Responsible for recruiting, interviewing, hiring, training and developing a quality staff, execute Payroll, and ongoing coaching and development of employees.• Strategic Analysis of the business, creating and executing a clear action plan that has optimal results. • Maintaining a positive working environment for employees; as well as a positive environment for customers.• Responsible for direct brand merchandising to maximize sales in alignment with the company’s visual strategy.

• Develop business strategy for the store inclusive of forecasting sales that reflect both store trend and incorporates calculated risks to generate sales growth • Identify, create and manage the execution of the store business plan that drives key performance indicator results and that maximizes business opportunities• Drive overall store earnings by driving top line sales while managing controllable contribution• Responsible for the creation of a positive work environment that ensures both internal and external customer satisfaction, maximizes productivity and profitability• Build customer loyalty through in-store experience, community involvement and social media• Create and oversee implementation of shortage action plan to minimize loss and achieve shrinkage goal• Recruit, hire, train, develop and lead the management and store team. Provide performance feedback to increase confidence and capability• Direct brand appropriate strategic merchandising to maximize sales in alignment with the company visual strategy

• Drive overall store sales and profitability through guest satisfaction and in-stocks• Perform store opening and closing procedures as well as acting as store LOD for a portion of every shift• Ensure all food safety, sanitation and cross-contamination rules are followed while producing, displaying, holding and storing food items• Oversee Starbucks, Target Café, Target Deli and Target Bakery operations including working with the team leadsto ensure departments are scheduled properly, food costs and payroll are within budget, food safety expectations are understood and followed and overall operation is profitable• Specific to Starbucks, ensuring all Starbucks specific training and barista certifications are complete and conducting monthly Starbucks specific district manager visits

• Responsible for the overall sales, profitability, customer service, operations, visual strategies and inventory management• Deliver Armani selling experience to clients and demonstrate sales leadership for the team by playing an active role on the sales floor with personal accountability for sales results and individual SPH• Analyze business trends, develop and execute action plans to maximize sales• Recruit, interview, hire, train and develop a quality staff• Drive sales results through the successful planning and execution of company merchandising guidelines

• Motivate team through vision and direction to encompass the core values of American Eagle• Communicate clear expectations and hold the store team accountable to achieving all brand, performance and behavior standards• Lead and inspire a customer service culture by recognizing and rewarding team• Lead management team effectively through proper implementation of division of responsibilities• Recruit, hire, develop and train top management and sales talent for the organization• Train and develop store management and sales team in all areas of job responsibility• Ensure that all visual directives are executed seamlessly and within scheduled timeframe and allotted payroll budget• Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards• Manage the execution of the store business plan that drives Key Performance Indicator results and maximizes business opportunities• Achieve predetermined financial budgets, including payroll management• Achieve store shrink goals and maintain all operational standards• District Recruiter and Credit Card Captain• Achieved an Excellent ranking in every Loss Prevention Audit conducted and maintained above company average for shrinkage results• Opened a new store and achieved the number one store in the district in regards to UPT, ADS and Conversion performance