Ana Huie
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Ana Huie Email & Phone Number

Data-savvy technical support leader | Driving scale and operational excellence @ Swiftly ๐Ÿ“ˆ ๐ŸšŒ ๐Ÿš† at Swiftly, Inc.
Location: Los Angeles, California, United States 6 work roles 2 schools
1 work email found @goswift.ly LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email a****@goswift.ly
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Current company
Swiftly, Inc.
Role
Data-savvy technical support leader | Driving scale and operational excellence @ Swiftly ๐Ÿ“ˆ ๐ŸšŒ ๐Ÿš†
Location
Los Angeles, California, United States
Company size
65 employees

Who is Ana Huie? Overview

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Quick answer

Ana Huie is listed as Data-savvy technical support leader | Driving scale and operational excellence @ Swiftly ๐Ÿ“ˆ ๐ŸšŒ ๐Ÿš† at Swiftly, Inc., a company with 65 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at goswift.ly and a matched LinkedIn profile for Ana Huie.

Ana Huie previously worked as Manager of Technical Support at Swiftly, Inc. and Director of Support and Engagement at Impactive. Ana Huie holds B.A., Political Economy from University Of California, Berkeley.

Company email context

Email format at Swiftly, Inc.

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{first}.{last}@goswift.ly
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Profile bio

About Ana Huie

I help mission-driven SaaS companies scale technical support teams, drive operational excellence and deliver exceptional customer experiences.What I bring to the table in 3-bullet points:โ€ข 10 years of experience in operations, support, and UX roles.โ€ข High emphasis on execution, relationships, continuous process improvement and growth.โ€ข A greater sense of alignment and fun especially within change management.

Current workplace

Ana Huie's current company

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Swiftly, Inc.
Swiftly, Inc.
Data-savvy technical support leader | Driving scale and operational excellence @ Swiftly ๐Ÿ“ˆ ๐ŸšŒ ๐Ÿš†
san francisco, california, united states
Website
goswift.ly
Employees
65
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6 roles

Ana Huie work experience

A career timeline built from the work history available for this profile.

Manager Of Technical Support

Current
Swiftly, Inc.

San Francisco, California, United States

  • As the manager of the technical support team, I lead a team that works with transit agencies to help resolve technical issues related to Swiftly's real-time and historical big data products. Since joining the team in.
  • Scale our support operation and staff.
  • Increase the team's technical expertise and capacity.
  • Divert product and engineering technical backlog by leading hardware & software data integrations, implementing data configurations within the product, and leading data investigations.
May 2023 - Present

Director Of Support And Engagement

Impactive

Remote

  • Initially hired as a Senior UX Manager to help improve Impactive's reporting and admin tool experience. Worked with progressive political campaigns using the Impactive platform such as the Biden/Harris, Stacey Abrams.
  • Resolved 147 product issues by introducing a bug triage and client feedback process.Management milestones:
  • Reduced incoming support ticket demand by 50%.
  • Consistently met client SLAs and increased client happiness by 5%.
Sep 2020 - Nov 2022

Senior Manager, Support And Operations

Rxdefine

Greater Los Angeles Area

  • Led the customer support and operations efforts for RxDefine's (now Ostro) early-stage product launches.Milestones:
  • Launched HIPAA-compliant support tools, processes, and workflows to ensure optimal patient support.
  • Tracked UX pain-points through support feedback and product adoption metrics.
  • Worked cross-functionally with product, engineering and medical ops to iterate on product releases.
Jan 2020 - Jul 2020

Senior Manager, Customer Support

Nationbuilder
  • Managed the customer support department at NationBuilder, the mostly widely used political organizing software in the world.Milestones:
  • Introduced 24/5 support operation, overhauled personnel and processes, and leveled up staff on technical skills such as HTML, CSS, and SQL.
  • Boosted customer satisfaction from 80% to 90% and slashed response times from 12 hours to 5 hours.
  • Oversaw complex technical issues, led customer support escalations, and served as incident manager for product outages.
Apr 2014 - Jan 2020

Account Executive

Xerox

Greater Los Angeles Area

Sold Xerox hardware into manufacturing, logistics and non-profit verticals in East Los Angeles.

Aug 2013 - Apr 2014

Intern

Macy'S

Pleasanton, CA

Served as Juniors Department management intern. Coached 14 associates to deliver exceptional customer service while increasing loyalty program sales.

Jun 2012 - Aug 2012
Team & coworkers

Colleagues at Swiftly, Inc.

Other employees you can reach at goswift.ly. View company contacts for 65 employees →

DR David Rich David Rich Colleague at Swiftly, Inc. Seminole, Florida, United States, United States View → RU Roberto Undefined Roberto Undefined Colleague at Swiftly, Inc. San Francisco, California, United States, United States View → JW Jamesโ€ฎ W. Jamesโ€ฎ W. Colleague at Swiftly, Inc. Seattle, Washington, United States, United States View → YF Yvonne French Yvonne French Colleague at Swiftly, Inc. Wakefield, England, United Kingdom, United Kingdom View → DH David Hunt David Hunt Colleague at Swiftly, Inc. Seattle, Washington, United States, United States View → KM Kayden Marie Kayden Marie Colleague at Swiftly, Inc. Desoto, Texas, United States, United States View → TK Tracy K Greene Tracy K Greene Colleague at Swiftly, Inc. San Marcos, Texas, United States, United States View → JB Jacquelyn Broader Jacquelyn Broader Colleague at Swiftly, Inc. Oakland, California, United States, United States View → DH Dr. Hasti Tajtehranifard Dr. Hasti Tajtehranifard Colleague at Swiftly, Inc. Melbourne, Victoria, Australia, Australia View → SG Siena Guerrazzi Siena Guerrazzi Colleague at Swiftly, Inc. Oakland, California, United States, United States View →
2 education records

Ana Huie education

B.A., Political Economy

University Of California, Berkeley

Activities and Societies: Founder, Cal Phi Gamma Nu chapter. Latino Business Student AssociationConcentration: The Middle East

FAQ

Frequently asked questions about Ana Huie

Quick answers generated from the profile data available on this page.

What company does Ana Huie work for?

Ana Huie works for Swiftly, Inc..

What is Ana Huie's role at Swiftly, Inc.?

Ana Huie is listed as Data-savvy technical support leader | Driving scale and operational excellence @ Swiftly ๐Ÿ“ˆ ๐ŸšŒ ๐Ÿš† at Swiftly, Inc..

What is Ana Huie's email address?

AeroLeads has found 1 work email signal at @goswift.ly for Ana Huie at Swiftly, Inc..

Where is Ana Huie based?

Ana Huie is based in Los Angeles, California, United States while working with Swiftly, Inc..

What companies has Ana Huie worked for?

Ana Huie has worked for Swiftly, Inc., Impactive, Rxdefine, Nationbuilder, and Xerox.

Who are Ana Huie's colleagues at Swiftly, Inc.?

Ana Huie's colleagues at Swiftly, Inc. include David Rich, Roberto Undefined, Jamesโ€ฎ W., Yvonne French, and David Hunt.

How can I contact Ana Huie?

You can use AeroLeads to view verified contact signals for Ana Huie at Swiftly, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ana Huie attend?

Ana Huie holds B.A., Political Economy from University Of California, Berkeley.

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