Andre Phillips Email & Phone Number

Reading, United Kingdom

Working in the large team which is responsible for providing first and second line support for the scheduling, dispatch and completion of clean water investigations and repair work to Network Operations repair team and Thames Water Engineers.

Reading, United Kingdom

Reviewing and monitoring current processes to ensure efficiency to the business. Implementing changes as and when required and rolling out to teams in Customer Assurance.Motivating and driving the team to ensure deliverance of success through daily hubs; floor walking to ensure support to teams; providing them with an escalation point as and when required.

Reading, United Kingdom

Ensuring customers are kept updated on the progress of work, planning and scheduling jobs across the North London region.Liaising with internal teams and departments to assure timely and efficient completion of work while ensuring regulatory targets are met. Working with colleagues across the business to implement ideas to help with the customer’s.

Reading, United Kingdom

As a case manager my responsibility is to provide excellent customer service on a daily basis, managing large volumes of incoming calls, and outbound calls. I am responsible for managing customer expectations to resolve queries, complaints and provide a solution where possible. Responding to written customer correspondence, including queries and.

Reading, United Kingdom

Responsible for producing invoices and checking status of stock by liaising with multiple warehouses and uploading availability on to the website. This included monitoring stock levels and redistributing it at the end of season to reduce markdown while generating analysis on a weekly and periodic basis. Also monitored customer communication through various.

Thatcham

Working within a team of 35, responsible for answering incoming calls from agents all over the UK.validating and verifying sales for the door to door sales team, the online service team; and for customers transferring from their current supplier to SSE and Marks & Spencer's energy.

Reading, United Kingdom

Responsible for dealing with incoming queries from Brokers and Solicitors with their application, direct them to the appropriate department if further information is required.Responsible for providing regular updates for Mortgage and Brokers on application status using the data bank system.Working closely with the Business Development team to ensure.