Andre Williams Email & Phone Number

United States

Inbound Transportation Coordinator• Manage freight for all of the United States and parts of Canada – by booking carriers for different mode of transportation bulk shipments, over the road freight and intermodal shipments• Work with Less-than truckload and truck load carriers to improve on-time performance and maintain or improve industry standards • Serve as link between suppliers, carriers, and warehouses• Report delayed shipments to Product Coordinators and Customer Service Representatives for any follow up action needed

• Provide support to business customers by resolving all issues regarding their account• Consult with business customers with the organization of the account• Achieve quality customer service over via the instant messaging and email with strong communication skills• Formulate personalize emails to send to each customer after a phone conversation with information detailing the conversation and additional resources

•Trained customers on all technical aspects of the company; including, but not limited to Amazon Video, Fire TV, Amazon.com, and Kindle•Achieved quality customer service over the phone with strong communication skills

• Greet customers and provide an enjoyable shopping experience for all customers. Replenish products and supplies to ensure in stock conditions at all times• Communicate with the management team regarding customer requests and vendor-related concerns.• Check in external and internal vendors according to corporate procedures• Train for other divisions and assist when needed

• Gathered class notes for my supplemental learning class• Organized study sessions with the class• Assisted students with asking questions, compare class notes, studying for a test• Helped students develop organizational tools and study skills

Bachelor Of Science (B.S.), Interdisciplinary Studies

Concentrations: Mathematics and Engineering Minor: Business

Associate Of Arts (A.A.), Multi/Interdisciplinary Studies