Andreea Ivan Email & Phone Number

Bucharest, Romania

- Leading the Operational Sourcing – IT Team- Responsible for the sourcing process and for providing expertise over tactical and operational procurement in term of sourcing;- Point of escalation with direct participation in negotiating commercial conditions, policies and contractual terms with vendors;- Execute operational and tactical sourcing projects.

Bucharest, Romania

• Leading the service delivery team (in charge with contract review and audit) and ensuring the team's processes and tasks are carried out efficiently;
• Determining ways to reduce costs without sacrificing customer satisfaction;
• Responsible for the strategic contract process and for providing expertise over tactical and operational procurement in term of contracts;
• Planning and leading projects to improve business processes and people development
• Identification and implementation of process changes,system changes and change requests to system/process;
• Overseeing staffing/recruiting/training/coaching of direct reports including performance reviews and development plan

Bucharest, Romania

• Leading, mentoring and training direct reports;
• Responsible for recruiting new members for the team;
• Performing quarterly evaluations of direct reports and development of professional career plans;
• Providing internal clients with various reports (Days to Pay, Late Payments, Manual Payment, Team Performance KPI’s);
• Acting as single point of contact/escalation for BAT Partners for Issue team (over 30 BAT markets);
• Leading internal projects at department and global level (improvement for current processes, knowledge management)

Bucharest, Romania

• Perform various reports (daily/weekly/monthly) as per the process
• Perform monthly analysis reports and reconciliation of accounts;
• Designated back-up for TL from a team of 9;
• Train and develop the junior colleagues.

Bucharest, Romania

• Managing day to day operations of one of the highest grossing store in the region;
• Managing a staff of 20 people per shift, often being the highest manager on duty in the shop;
• Coordinating own team of 18-25 people that consistently met the KPIs;
• Recruit, Train, Develop and Asses Sales Advisors to meet customer service KPIs;
• Develop and implement sales strategies that resulted in a 7-10% sales increase;
• Perform annual performance evaluations and develop personal development plan together with direct reports;

Master'S Degree, Communication And Public Relations

GENERAL & INTENDED LEARNING OUTCOMES - Strategic communication & planification; - Planning, developing and implementing PR strategies.

Bachelor'S Degree, Economics And Management

GENERAL & INTENDED LEARNING OUTCOMES - The ability to understand and apply basic investigation principles and methods related to the area.