Looking for new challenges and to gain new areas of expertise, preferably in a part time role for now.Bringing a technical aptitude, an inquiring logical-thinking mind, perseverance and a methodical approach, attention to detail, good communication skills, integrity, and respect for others.I work effectively, both collaboratively and autonomously, and possess an instinctive ability to design solutions and solve problems. Use openness and honesty to build trusting and lasting relationships with customers, suppliers, and colleagues. Receive immense satisfaction from positive interactions with these people, especially when having been able to help them resolve a problem.Outside of work a lot of my time has been invested over the last six years in developing a small lifestyle farm and establishing a home on it. The skills developed and used here add further value to what I bring to an employment position.Recently employed by McAlpine Mitre10 Mega in an Inwood Goods role, receiving goods and unloading/loading delivery vehicles, and a Drive Thru Sales role, providing great Customer experiences by utilising my practical DIY and building trade knowledge to help Customers match available products to their needs. Proficient in the operation of counterbalance forklifts to maneuver difficult loads of timber and other stock into and out of tight storage spaces, and to load Customer's vehicles.Previously employed by Spark New Zealand as a Service Delivery Specialist, provisioning Layer 1 & 2 access connections for complex data services. Have significant history in the Telecommunications industry. Skilled in design & delivery of complex access solutions, national coordination of multiple resources to build complex access connections, configuration of access switches, creation of logical inventory & circuit allocation records across multiple databases & network management systems.First full-time employment was as a Telephone Technician installing and maintaining both electro-mechanical and digital telephone exchanges and PABX systems, along with telecommunications transmission systems.
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Goods Receiver & Forklift OperatorMcalpines Mitre 10 Mega Nov 2020 - May 2022RangioraThis role involves safely and efficiently unloading and loading goods delivery vehicles and checking consignment documentation. Maintain the Inward Goods operational areas, keeping clean and tidy, and ensuring efficient use of space. Manage the rotation and emptying of skip bins. Manage the sorting, storage, collection, and crediting of refundable pallets. Ensuring the correct handling, processing, and storage of all received stock. Undertake daily forklift checks and complete log book entries, arrange repairs as required.
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Drive Thru SalesMcalpine Mitre10 Mega Dec 2017 - Nov 2020Rangiora, New ZealandThe objective of this role is to contribute to the overall success of the Company by maximising sales and providing quality customer service, ensuring designated work area is ready for business at all times.Responsibilities:• Engage with Customers to provide them with the highest standard of service while assisting them match available products to their project requirements, and help them load their purchases into/onto their vehicles• Apply effective selling techniques to maximise sales• Bring new stock in from Inward Goods, code, and store or display, using forklifts• Use forklifts to bring down high shelved stock so Customers can access it, and to load bulky or heavy items onto Customer’s transport• Work in a safe manner, complying with Health & Safety requirements, being vigilant to identify and minimise the numerous hazards associated with the Drive Thru and Timber Yard environments• Perform random stock audits and stock takes• Pick and pack Customer orders and communicate to the Customer’s that they are ready to collect• Undertake handyman type tasks as required to improve display spaces or work areasAchievements:• Obtained forklift F Driver’s Licence endorsement and OSH certification, along with Crown WAV operators certification.• Became a skilled forklift operator, confident in moving long and/or heavy loads at height into and out of tight spaces • Developed a sound knowledge of most of the products stocked by the Trade department, and the locations where each is kept• Designed and built an up-market garden shed from stocked products, that was given away as a prize to a lucky customer
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Casual EmployeeElevate - Talented People Placement Oct 2017 - Dec 2017Rangiora, New ZealandThis role was as a casual employee filling temporary assignments on behalf of Elevate for their client McAlpine Mitre10 Mega. Assignments were as a Labourer in the Garden Centre, and Trade Salesperson in the Drive Thru.Responsibilities:• Unpack, price, water, and prepare new plant stock for display in Garden Centre• Unpack large plant pots, price, and move into display spaces in Garden Centre, consolidate displayed stock• Use pallet lifters to move pallets of plant and pot stock out into display areas, offload stock onto display racks or pallets• Assist with heavy lifting and moving heavy plant trolleys• Assist with watering all Garden Centre plant stock• Serving Customers in Drive Thru and Timber Yard• Assisting with unpacking and displaying Drive Thru stockAchievements:• Quickly established myself as the preferred Temp, both for the Garden Centre and for the Drive Thru, securing the equivalent of full-time hours most weeks, and receiving three job offers from McAlpine Mitre10 while in this role -
Senior Technical Specialist / Configuration EngineerSpark New Zealand Aug 2014 - Sep 2017Canterbury & West Coast, New ZealandCo-ordination of the provisioning of Layer 1 & 2 access connections for Spark internal and external customers, predominately using dark fibre products, over which Spark data services and infrastructure linking are delivered.Responsibilities:• Obtain quotes and place orders with Local Fibre Companies for delivery of Dark Fibre access products• Order fibre terminating equipment• Engage contractors for equipment installations, fibre reservations, jumpering/patching, and circuit testing• Allocate and configure Ethernet access switch ports• Generate designations, record, model, and configure circuits in required systems/databases, ensuring all assure details are accurately captured• Quality check, update and manage work orders, keeping originators/customers informed of progress. Jeopardy manage to meet deadlines, co-ordinating all resources involved.• Use subject matter expertise in products, processes, service delivery rules, databases and systems to support team, projects, and the wider business• Identify opportunities to improve processes and reduce costsAchievements:• Worked with Spark Mobile to develop new processes for the provisioning of cell site Gigabit Ethernet backhaul links consuming a variety of access products from multiple access providers.• Involved in a pilot project that developed processes for and migrated a sample of Spark Mobile cell sites backhaul links from Chorus access switches to Sparks’ Carrier Ethernet platform, providing greater bandwidth and increased network resilience to those sites• With Spark’s move to consuming access products from multiple providers, a need to better record the access provider references against circuit records was identified and a workable solution developed.• Assisted the project deploying Optical Transport Network (OTN) edge switches into data centres nationally with provisioning diverse dark fibre connections, required for linking the data centre switches back to Spark’s core OTN network -
Technical Specialist | Service Delivery Specilaist | Senior Technical SpecialistTelecom New Zealand Dec 1996 - Aug 2014ChristchurchThis role that evolved over time, receiving recognition for its seniority and specialist nature. Provisioning access connections for Spark internal and external customers, the majority delivered across legacy access and transport technologies, and data platform. The role also had a significant focus on the delivery and management of geographically diverse linking for a key corporate customer providing the National Air Traffic Control network.Responsibilities:• Port allocation, port and path configuration• Order access and network capacity from Access and Transport groups• Create access bearer inventory and service assignment records• Workflow and jeopardy manage orders• Use subject matter expertise in products, processes, service delivery rules, databases and systems to support team, projects, and the wider business• Provide technical support to Sales and Customers for diverse solution offerings• Diversity design, provisioning, management, and network audits• Develop Intranet based process and support documentationAchievements:• Helped develop process documentation for the deployment of, and inventory recording for, the Nokia FlexiNT22 TDM transport system, along with provisioning processes and service delivery rules for services to be carried by this system.• Significant contribution to cost-out project tasked with grooming redundant connections off the ATM platform so that equipment shelves could be consolidated, reducing power consumption and footprint occupied.• Designed, documented and implemented monthly systems audits and six-monthly physical audits of key corporate customer's diverse network to meet contractual obligations• Instrumental in designing and deploying a replacement diverse linking network for the National Air Traffic Control Network, moving it from Telecom’s legacy DSTN platform to the more resilient ATM platform, a significant project for a key customer spanning three years.
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Network AdministratorTelecom Corporation Of New Zealand Limited Jul 1994 - Dec 1996ChristchurchThis role involved maintaining a logical inventory of Telecom’s Access and Transport networks, creating orders for connections across these networks, and allocating capacity for these connections.Responsibilities:• Work closely with Access and Network designers to provide allocations, orders and logical inventory recording for their build projects• Ensure complete and accurate records are maintained in real time to allow reliable network outage impact reporting and assure capability• Record distribution frame jumper connections in the appropriate databases for those sites that are populated in these databases• Provide Complex Service Centre with channel allocations and connection orders for services they are provisioning• Manage Airways Corporation Air Traffic Control Network diverse links and associated schematic drawingsAchievements:• Gained in-depth knowledge of the systems and databases used to record and manage Telecom’s Access and Transport networks, along with how service connections are provisioned across these networks.• Became the Airways Diversity subject matter expert -
Telephone TechnicianTelecom Corporation Of New Zealand Limited Dec 1980 - Jul 1994AshburtonThis role involved installing, maintaining, fault diagnosis and repair of telephone exchanges and private business automatic exchanges (PABX), electro-mechanical and electronic, and telecommunications transmission equipment, analogue and digital, throughout Mid Canterbury.
Andrew Mcdowell Education Details
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Supplementry Telephone Technicians Certificate -
Wellington PolytechnicTelecommunications Technology/Technician -
Telecommunications Technology/Technician -
Ashburton CollegeUniversity Entrance
Frequently Asked Questions about Andrew Mcdowell
What is Andrew Mcdowell's role at the current company?
Andrew Mcdowell's current role is Skilled Forklift Operator.
What schools did Andrew Mcdowell attend?
Andrew Mcdowell attended Cpit (Christchurch Polytechnic Institute Of Technology), Wellington Polytechnic, Cpit (Christchurch Polytechnic Institute Of Technology), Ashburton College.
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