Andrew Wright Email & Phone Number

• As a Quality Assurance Engineer for Cappfinity I have completed the following tasks andchallenges:
• Performed extensive cross platform functionality testing for a new video roominterviewing service. Ensuring for each browser and hardware device used that the video andaudio were clear to other users within the same.
• Executed tests to check the API data transfer between 4 different websites issuccessful and all scoring data/survey responses feed back correctly.
• Conducting on-going testing for a 360 degree review system for target users and multiple reviewers to generate complex feedback reports.
• Thorough regression testing completed on three web based platforms before everyfortnightly release to ensure current functionality and performance were notnegatively impacted.
• Completing all website related testing on Windows 10/11 and a MacBook, covering thefollowing browsers: Windows Chrome, Edge, Firefox, Opera, Mac Chrome and Safari. Bydoing so any browser specific issues are identified.

Remote

• As a Software Tester for Accident Exchange I have completed the followingtasks and challenges:
• Performed indepth cross platform testing between; multiple SQL databases, a browserbased system interface, API data transfer via Postman and websites.
• Liaised with both internal and third party developers during project work, providingdetailed feedback and replication steps on any issues identified. Retesting andregression testing the system again after fixes have.
• Created indepth test scripts for manual testing processes covering every aspect of theproposed system change, including regression tests.
• Completed thorough regression testing alongside any project or small system changeto ensure business as usual is not interupted.
• Completed testing on both internal and external websites, ensuring the data integrityis secure and the transfer of data between the websites and SQL databases remainsaccurate.

Birmingham, United Kingdom

• As a System Tester for Selco, below are the achievements and experiences from my timethere:
• Reviewed technical specification documents for large scale projects and providedvaluable feedback to reduce issues during UAT testing.
• Created user stories and detailed test cases for each project worked on. E.g. createdover 4000 test cases for a new multi-million pound EPOS project effecting over 60stores.
• Completed UAT testing from both an internal employee and an external customerperspective, enabling the systems to work smoothly for all parties.
• Improved the defect/bug reporting process for the business, taking it from a Worddocument, to an Excel database that enabled reporting for the first time, finally toJira, which allowed third parties to also engage with.
• Logged detailed defect/bug reports on Jira for developers to easily follow, listing: 1. Produced detailed explanation of the problem with examples, screenshots and videos. 2. Produced step by step instructions on how.

• During my time working in the Carselect/Vehicle Remarketing department of Lex Autolease I have worked mainly in a business improvement aspect, incorporating the following:
• Six years worth of experience with thoroughly testing complex systems and reporting on program errors, involving a high level of attention to details.
• Detailed bug analysis, reporting and bug replication instructions provided to the developers.
• Studying design documents and constructing in-depth test plans, including regression tests for all previous functions.
• Working on multiple large scale and important projects at once; experience with time management and work prioritisation.
• Experience with managing major projects; establishing contracts with third party suppliers, liaising and organising workloads and providing daily reports.

• When I was first employed by Masterlease I was in charge of all the early termination calculations. Within a few months of working for the company my responsibilities had expanded to cover the following:
• Worked on producing quotes for contract extensions, resets and early termination (ET) fees. Amended the process to enable a more automated process for the Customer Service teams.
• Dismantled and enhanced the functionality and ease of the Excel spreadsheets used in the department.
• Worked with ET insurance cover, liaising with a third party for settlement and negotiated the fees on behalf of customers.
• Amended the ET insurance calculation process; negotiated payments for £400,000 that had been outstanding for 5 years. Took only 3 months after making my process changes to agree settlement.
• Made an additional £30,000 profit through the new ET insurance calculation, the third party company was more than happy to agree with the new process.