Andrew Duffy Email & Phone Number

Durham, Nc, Us

• Spearheaded daily departmental support and streamlined operations to enhance efficiency.• Expertly managed logistics processes to ensure seamless operations and timely deliveries.• Developed and implemented comprehensive onboarding and offboarding procedures to optimize employee lifecycle, enhancing performance management and employee development.• Orchestrated clear and effective communications strategies to facilitate teamwork and drive organizational success.• Provided oversight of policies and procedures, maintaining alignment of national team with organizational standards.

North Carolina, United States

• Directly engaged prospects about vision and mission, generated interest, guiding them through application and interview process.• Managed applicant tracking system to track engagements with candidates, events, and partners to inform future candidate engagements, decision making and institutional knowledge.• Partnered with over 30 colleges and universities across North Carolina to identify opportunities to source candidates through events, online platforms, and direct outreach.

Raleigh, North Carolina, United States

• Headed design and development of organizational academic intervention programs and curriculum that supported over 60 members across three sites• Partnered with Wake County Public School System and local Charter Schools in aligning programming to supplement school curriculum standards• Collected club members (students) information, created information systems to ensure program delivery met student needs resulting in higher academic performance. • Recruited collegiate interns and community volunteers who served as tutors and mentors for program members.• Researched and identified opportunities to enhance programming though digital learning platforms.

Marlborough, Massachusetts, United States

• Acted as first line of support to provide accurate, valid, and complete information to supervisors and employees on absence management process for this major retailer. • Coached employees in understanding policies and procedures and advised on referrals to internal and external services and appropriate insurance specialists.• Documented and input pertinent data changes and updates in internal CRM systems in accordance with departmental policies and processes.

Charlestown, Massachusetts, United States

Quincy, Massachusetts, United States

• Promoted rapidly through a series of increasingly responsible sales and supervisory positions based on strong sales, managing operations, team building, and team leadership performance.• Led operations team, ranked highest in the district (7 stores) in customer service satisfaction for FY2015.• Achieved record store sales in 2015: Annual, H1 and H2, Q1, Q2, Q3 and Q4. (7% annual sales growth)• Beat store inventory shrink goal (1.2% on a plan of 2%) for FY2015.

Sacramento, California, United States

Supported launch of new site for organization in partnership with Sacramento Unified School District. Implemented educational intervention program and recruited record number of applicants for inaugural service year.

Boston, Massachusetts, United States

Led over 1500 volunteers in over 6000 hours of transformative service for at need schools and community organizations. Directed partnership development with organizational sponsors and vendor relations.

Boston, Massachusetts, United States

Developed service components of service-learning program for 140 Greater Boston area middle school students.