Andy Garner Email and Phone Number
England, United Kingdom
Andy Garner's Location
Spelthorne, England, United Kingdom, United Kingdom
Andy Garner's Contact Details
Andy Garner work email
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Andy Garner personal email
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About Andy Garner
A Senior Director with over 30 years’ experience who has a successful track record in solving complex problems taking challenges from strategy into execution by creating and leading high performing teams authentically and with confidence. Specialties: Change LeadershipStrategy DevelopmentOperational ReadinessOperational PlanningRisk ManagementProgramme ManagementContingency PlanningBusiness AnalysisPeople ManagementOperations ManagementResource PlanningCapacity Planning
Andy Garner's Current Company Details
The Foursails Partnership Limited
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Founding Partner and Operational Transformation Lead
England, United Kingdom
- Website:
- foursailspartnership.com
- Employees:
- 19
Andy Garner Work Experience Details
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Founding Partner And Operational Transformation LeadThe Foursails Partnership LimitedEngland, United Kingdom
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Company DirectorThe Foursails Partnership Limited Apr 2020 - PresentLondon, England, United KingdomLead Partner on project to advise Los Angeles World Airports (LAWA) on Operational Readiness and Testing (ORAT) requirements for the multi $bn Capital Investment Program at Los Angeles Airport.
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Heathrow Planning & Solutions DirectorHeathrow Feb 2019 - Apr 2020Heathrow AirportAccountable for leading all Strategic planning, solution identification and programme delivery for Operations. Led formulation of plan to deliver 15 million passenger per annum growth by 2026 at the world’s most capacity constrained airport through a programme of initiatives to increase asset utilisation by changing operational practices. Deferring the need for £100ms of capital investment. -
Baggage DirectorHeathrow Nov 2015 - Feb 2019Heathrow AirportInvited by the Chief Operating Officer to take responsibility for every aspect of improving and developing the Baggage Business of Heathrow. Responsible for an annual budget of over £100m and keeping 78m bags a year together with their owner. Tasked to develop a high performing, multi-disciplinary and multi organisational leadership team to transform baggage customer service and commercial performance. Led TeamHeathrow Baggage to improve the number of delayed bags by 40% in 2 years creating value of £10ms to Heathrow and airlines.
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Airline Business Development DirectorHeathrow Jan 2015 - Nov 2015Heathrow AirportResponsible multi billion pound revenue budget received from Airlines. Invited by the Commercial Director to reinvent the role of Airline Business Development to actively drive commercial income growth through persuasive selling. The department generated £10ms of incremental revenue across 2015 and 2016.
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Terminal 2 Operations And Programme DirectorHeathrow Jul 2014 - Dec 2014Heathrow AirportAccountable for leading completion of the Terminal opening programme, moving in 20 airlines in 5 months, and all aspects of Terminal operations and customer experience. Terminal 2 quickly established as the highest rated Terminal in Europe for passenger experience and won Skytrax best Airport Terminal in 2018.
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Director Heathrow Terminal 2 Programme Controls And Airline ReadinessHeathrow Oct 2012 - Jul 2014Heathrow AirportInvited by the Commercial Director and COO to work with airlines moving to the new Heathrow Terminal 2 at their Head Office level to enable HAL and airline’s commercial position to be optimised. Led Programme Management Office function to navigate the Programme towards a successful Terminal opening on the published date of 4 June 2014
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London 2012 DirectorBaa Feb 2011 - Oct 2012Heathrow AirportLed planning, preparation and operational delivery for Olympic and Paralympic Games Family members arriving and departing through Heathrow. The first reputationally high profile undertaking at Heathrow since the opening of Terminal 5. An award winning highly successful experience was delivered greatly enhancing the reputation of Heathrow with all stakeholders to deliver a complex programme on time within budget. The creation of “TeamHeathrow”, including 1,000 recruited volunteers, delivered record customer service scores during the Games period.
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Operational Planning DirectorBaa Feb 2009 - Feb 2011Heathrow AirportLed for Operations the move of over 30 airlines around Heathrow to enable the closure of Terminal 2 on time. Responsible for all aspects of operational capacity planning, resource planning, Change Programme leadership, strategy development and business plan compilation.
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General Manager Airline ReadinessBritish Airways Nov 2007 - Dec 2008London, England, United KingdomReplanned and delivered subsequent moves to Terminal 5 after its opening in March 2008. These moves included relocation of 15000 flight and cabin crew and the move of 60 daily intercontinental departures from Terminal 4 to Terminal 5 across 5 different dates. All moves delivered without impact on the customer. Success was delivered through applying a rigorous approach to risk management, contingency planning and stakeholder management. In particular was responsible for making sure there was a successful joint plan and execution across BA and BAA.This role brought together a number of leadership roles undertaken between 2003 and 2008 that resulted in transforming British Airways operational and customer service performance at Heathrow following the opening of Terminal 5. Aircraft punctuality and baggage performance in peak summer 2008 were the best recorded by British Airways since the mid-1980s with over 50% of aircraft ready to go on time and 98% of bags travelling on the same flight as their owner. Customer satisfaction in August 2008 was the best recorded for 6 years. Terminal 5 was awarded Best Airport Terminal in the world for 7 years across the first decade of its operation. -
General Manager Heathrow OperationBritish Airways Mar 2005 - Oct 2007London, England, United KingdomLed 300 people responsible for the control centre, turnround management, contingency planning, emergency planning and resource planning at Heathrow. Accountable for planning and running BA’s day-to-day Heathrow Ground operation. Led a programme of significant change to process, systems and roles in my business unit to make sure it was fit for the move to Terminal 5.
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"Heathrow Project" Programme ManagerBritish Airways May 2004 - Mar 2005London, England, United KingdomProgramme managed 5 senior General Managers across the airline to define and get Board approval for a change programme, the “Heathrow Project”, to transform the customer service and efficiency of the Heathrow operation up to and beyond Terminal 5.
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Manager T1/T4 Flight SwitchBritish Airways Nov 2003 - Apr 2004Led the successful switch of 20% of flights between Terminal 1 and Terminal 4 using a process of risk identification, mitigation and protection through contingency plans. The switch was delivered without impact to the customer.
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Manager Terminal 5 Airport Operations DevelopmentBritish Airways Feb 2003 - Nov 2003Part of a senior level cross-corporate Terminal 5 Business Change Team that identified how BA needs to operate to optimise its commercial position at Heathrow when Terminal 5 is built.
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General Manager Heathrow Business DevelopmentBritish Airways Mar 1999 - Jan 2003Led a team of 140 staff accountable for every aspect of Heathrow airport strategy development, business planning, business measurement and analysis, programme and project management, roster management of 6000 staff, process development and baggage system development.
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Senior Manager Heathrow Aircraft Services Business ManagementBritish Airways 1997 - 1999
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Heathrow Transfer Planning ManagerBritish Airways Dec 1994 - Feb 1997Responsible for a team providing planning support to the line organisation responsible for passengers and bags transferring through Heathrow.
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Operational Research Team LeaderBritish Airways 1989 - 1994Operational Research Team Leader and Analyst working on projects across Heathrow Airport, Network Development and Brands Management
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Operational Research AnalystBritish Gas 1986 - 1989Worked on Operational Research projects for Marketing and Supplies and Transport directorate. Spent a year on secondment to Brentwood District to provide systems and analytical support.
Andy Garner Skills
Change Management
Stakeholder Management
Program Management
Airports
Operations Management
Aviation
Strategy
Project Planning
Airlines
Leadership
Process Improvement
Commercial Aviation
Airport Management
Risk Management
Airline Management
Analysis
Business Analysis
Operational Planning
Operational Readiness
Leading Change
Andy Garner Education Details
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Operational Research -
Mathematics
Frequently Asked Questions about Andy Garner
What company does Andy Garner work for?
Andy Garner works for The Foursails Partnership Limited
What is Andy Garner's role at the current company?
Andy Garner's current role is Founding Partner and Operational Transformation Lead.
What is Andy Garner's email address?
Andy Garner's email address is an****@****row.com
What schools did Andy Garner attend?
Andy Garner attended Lancaster University, Bangor University.
What skills is Andy Garner known for?
Andy Garner has skills like Change Management, Stakeholder Management, Program Management, Airports, Operations Management, Aviation, Strategy, Project Planning, Airlines, Leadership, Process Improvement, Commercial Aviation.
Who are Andy Garner's colleagues?
Andy Garner's colleagues are Tony Hutchinson, Sue Hudson, Prabhleen K Grewal, Kelly Marson, Baljit Singh Nagra, Khym Corrigan Ccmp.
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Andy Garner
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Andy Garner
Director At Media Concierge And Board Director At The Manchester Publicity Association - Driving Strategic Growth & Innovation In Media And CommunicationsManchester Area, United Kingdom3admaxim.com, newsint.co.uk, moremediasales.com1 0750081XXXX
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