- 3 years experience in Audio and Visual industry. • Led installation team to run AV projects across the GTA area for the educational and business fields.• Performing service call to troubleshoot and fix AV-related problem for customers. • Configuring and programming AV devices in both audio and video equipment.• Responsible for complicated rack wiring with the highest standard in the industry.• Supporting client on the handover process of installed AV systems including:To maintain, update and support AV/IT systems and interfaces in all classrooms, meeting rooms, and event spaces;Technical operation of event platforms, broadcast and video equipment and integrations, multi-channel systemsTo provide technical expertise and respond to user calls for assistance, triaging concerns, attend to support requests regarding the use of learning spaces, provide technical troubleshooting and support emergency tech/AV call-out service; To provide training and materials to support the optimal use of meeting room and event space AV / IT systems for client’s staff on an ongoing basis.• Assists with preventive maintenance of customer equipment.Responsible for installing and testing electronic communications equipment, including but not limited to cable, fiber optics, and electronic devices.Installing hardware, Electronic devices including but not limited to Display, LED monitor, Projector, Speakers, and Microphone in the most efficient and effective manner.Be able to handle complicated AV racks with the highest wiring quality standard.- 6 years working in Furniture industry. Has 3 years experience as Quality Engineer Leader for most imported Furniture in the World - Ashley Furniture Industries. Manage vendors who shipped out 300 containers per month to ensure their product quality.Has major in project management and involved in many quality improvement projects. English influence speaker and basic Mandarin.