Andrea Torres Email & Phone Number

San Francisco Bay Area

• Create custom designs in a variety of styles according to customers' design briefs, including custom watercolor and digital illustrations, handwritten text, and custom typography.
• Work directly with customers through email, phone, and screen shares to create custom designs from conception to completion.
• Keep a professional and friendly relationship with customers to encourage future orders.
• Manage many projects with tight deadlines at a time, while working on revisions and replying to customers in a timely manner.

San Francisco Bay Area

• Managed team workflow to ensure team met both productivity and quality expectations within established deadlines.
• Assisted in training new team members, tracking their individual progress and providing ongoing coaching to help their product and process knowledge.
• Took over and de-escalated cases when needed, to assist my team.

San Francisco Bay Area

• Drove team performance and morale, and reviewed performance reports.
• Managed and organized team workload to meet daily goals.
• Provided ongoing individual coaching and support to team members to help develop their product and process knowledge.