• Led the design and implementation of solutions to improve availability and resiliency of Clari’s services, enhancing uptime by 30% and reducing service disruptions.• Defined operational maturity by establishing SLIs and SLOs, enabling faster detection and isolation of failures, reducing incident response time by 40%, and mitigating potential issues proactively.• Drove sustainable incident response processes, leading retrospectives and identifying key areas for improvement, resulting in a 15% increase in overall system reliability and user experience satisfaction.

• Conducted technical workshops for AWS partners and customers to drive cloud adoption.• Led the creation of an MLOps pipeline using CDK, reducing SageMaker machine learning environment provisioning time from two weeks to two days, which saved 25% on development costs per model for the customer.• Implemented GitOps as a CI/CD framework for a fintech customer, incorporating Canary deployments and SRE practices. This reduced build times from over two hours to 20 minutes and increased feature releases from three to eight per cycle, enhancing overall productivity and efficiency.

• Part of the Release and Production Tools team, managing Jenkins for over 600 microservices, improving deployment efficiency by 35%.• Implemented Jenkins CasC (Configuration as Code) for automated deployment and maintenance, reducing setup time by 60%.• Deployed and operated Sonarqube and Artifactory on AWS, enhancing code quality and artifact management across services.• Provisioned infrastructure using Terraform and Terragrunt on AWS, reducing infrastructure provisioning times by 40%.• As AWS Site Reliability Engineer, implemented IAM policies and security guidelines, building LandingZone for AWS accounts, increasing security posture and governance.

• Led the design and migration of cloud architecture for a major UK Broadcasting client, transitioning on-premise services to a private cloud, reducing operational costs by 25%.• Implemented private cloud infrastructure setup, including networking design, resulting in a 30% improvement in scalability and security.• Utilized Kubernetes and Rancher for container orchestration, managing over 100 microservices with zero downtime during the migration process.• Developed Jenkins pipelines to automate microservices builds and deployments, reducing deployment times by 50% and ensuring seamless integration with a private image registry and Kubernetes pods.