Anita Duenas Email & Phone Number

• Responsible for a team of software and QA engineers leveraging Agile SDLC best practices and product-centric development approaches; team turnover has remained at zero• Plan and implement QA/UAT strategies resulting in fast feedback cycles• Partner with Product team during the PI Planning process to define product needs from a feature’s candidate stage through to sprint planning by aligning effort, capacity, requirements, risks, and dependencies • Identify trends in system productivity to resolve problems in service and support resulting in reduction of support issues and an increase product quality• Active participant in leadership of Cision teams such as co-chair of the Green Team, member of ERG planning team, and the Cision Agile Standards team• Partner with Product team in PI Planning process from a feature’s candidate stage through to sprint planning by defining effort, capacity, requirements, risks and dependencies• Manage team production support scheduling and deployment cycles and report on initiative status• Identify trends in feature usability and system productivity to resolve problems in service and support• Active participant in leadership of Cision teams such as co-chair of the Green Team, member of ERG planning team, and the Cision Agile Standards team

Fort Myers, Florida Area

• Grew the Visibility Reports product from a basic email and web widget to a full web and email report suite supporting global release distribution; expanded product use globally to APAC and Latam regions• Created unified experience for customers by creating an international product distribution report from disparate legacy reports• Documented new business processes and defined requirements for all new features, ensuring acceptance of deliverables by primary stakeholders• Acted as scrum master for the team, focused on removing impediments for the software engineers, facilitating daily stand ups, reviewing QA/UAT strategies, and managing Jira• Provided product management support between hirings of new product managers, including managing a backlog, prioritization, sprint planning, risk management, reporting, etc.

Jersey City, Nj

• Recruited to join a team of cross-functional subject matter and technical experts to retire enterprise-wide legacy accounting and content processing systems• Acted as lead data analyst for customer data migration to Oracle Financials and a custom content processing system• Performed all business analysis for multiple new products and features, including leading requirements elicitation sessions, documentation of current and future state, requirements documentation and tracking, gap analysis, project risk tracking, UAT management and stakeholder analysis • Developed project plans with project managers, defined project phases and milestones; identified key deliverables working with all stakeholders to ensure accurate estimation of project • Created and delivered Agile training program for the Distribution and Visibility Reports team and helped establish Agile processes for the team• Trained and mentored junior business systems analysts

Jersey City, Nj

• Lotus Notes certified developer / system administrator• Designed, developed, and supported an enterprise-wide suite of corporate applications, supporting content distribution, marketing, sales, tech support and HR• Delivered application training, managed upgrade process, and provided 24/7 support

Jersey City, New Jersey, United States

• Recruited to establish a national customer technical support team• Defined and documented technical procedures, and provided Level 2 support for more than 14 editorial offices and customers delivering electronic content

Miami, Florida, United States

• Processed and distributed customer press releases and photos to global media and the investment community as per customer requests and regulatory guidelines• Acted as technical liaison for the Miami office and the southeast region

Miami Beach, Florida, United States

• Assisted account managers in preparing press releases and maintained an international media database; pitched stories and spoke with local media• Worked on launch of Planet Hollywood Miami and Hurricane Andrew Relief Concert

Bachelor Of Science (B.S.), Mass Communications

Activities and Societies: Public Relations Society of AmericaMember, PRSSA

A.A., Liberal Arts

Activities and Societies: Advertising and PR, Independent Florida Alligator

High School