Andrey Kazakov Email & Phone Number

Москва, Россия

Moscow, Russia

Moscow, Russia

● Product management and operations ●- Launching with Product team and tech teams AliExpress logistics from seller's warehouse (FBS).- Launching with AliExpress logistics from seller's warehouse with courier pick-up (FBS pick-up).- Launching with Product team and tech teams AliExpress logistics from AliExpress warehouse (FBA).- Gathering sellers experience and improvement of logistics methods.- Product team tasks prioritization and test conductions with focus seller… Show more ● Product management and operations ●- Launching with Product team and tech teams AliExpress logistics from seller's warehouse (FBS).- Launching with AliExpress logistics from seller's warehouse with courier pick-up (FBS pick-up).- Launching with Product team and tech teams AliExpress logistics from AliExpress warehouse (FBA).- Gathering sellers experience and improvement of logistics methods.- Product team tasks prioritization and test conductions with focus seller groups.- Logistics quality metrics tracking, analysis and product improvement. Instruments: Tableau / Deepinsight / Grafana- Creating joint business models with main logistics AliExpress partners (3PL).- Automation of logistics seller requests with internal CRM. - Automation of 3PL requests with Jira. ● Call-center management ●- Leading call-center, call scripts creation, calls analysis, improvement of interaction with sellers.● Seller support agents management ●- Coordination of AliExpress logistics seller support.- Leading logistics Jira ticket system, controlling the volume and issues quality.- Preparation of logistics educational material for sellers and support agents.● Seller supporting ●- Individual key account sellers expert support, solving complex issues. Show less

Moscow, Russia

- Attracting companies to marketplaces: AliExpress, OZON, Wildberries, Yandex.Market, SberMegaMarket.- Choosing the optimal development strategy for each company.- Company onboarding with main parts of: • legal • helping with products certification• content and product card design• helping with API - integration• choosing of logistics methods • creating marketing activities• determining pricing• setting up payment system within each platform- Working… Show more - Attracting companies to marketplaces: AliExpress, OZON, Wildberries, Yandex.Market, SberMegaMarket.- Choosing the optimal development strategy for each company.- Company onboarding with main parts of: • legal • helping with products certification• content and product card design• helping with API - integration• choosing of logistics methods • creating marketing activities• determining pricing• setting up payment system within each platform- Working with B2B resources and large amounts of data.- Solving complex technical issues on each marketplace Show less

Moscow, Russia

- Conducting advertising campaigns in Yandex.Direct and Google.Adwords.- Analysis of advertising and website data using Google.Analytics, Yandex. Metrica.- Formation and implementation of recommendations for improving efficiency.- Preparation of Excel reports, pivot tables, optimization of advertising campaigns.

Moscow, Russia

- Working with the client database. - Participation in the preparation of events. - Generating reports via Excel.