▪ Analyzed system data, collated information and developed reports, presentations in response to ad-hoc management request for internal and external audit▪ Managed customer data for highlighting key pain points, generated insights to resolve queries▪ Partnered with developers to automate manual processes to save time and enhance monitoring▪ User Acceptance Testing – testing of system functionality & set up of process flows & user manual▪ Enhanced Real-time monitoring of Interbank messages for work from home users to improve response time▪ Automated generation of notification for NPA customers on a global portal for Fraudulent Customers

Interned as a marketing specialist to identify core value propositions for business partners and end consumers. Analysed industry dynamics in terms of overall market opportunity, consumer demographics competitive landscape and business fundamentals.Conducted survey to gather information and insights on consumer behaviour and preference towards home and car loans.B2B sales by reaching out to big builders in Delhi NCR region to empanel them as partners for home loans.

The detailed understanding on working of metro basically in 4 areas:1) Bogey Section (Driver - Trailer) 2) Pneumatic System3) Air Conditioning4) Door Section