-Drafting and implementing proposals for new systems of effective staff management -Elaborating, implementing and developing the employee experience path-Elaborating, implementing and developing staff performance management system-Drafting, implementing and developing financial and non-financial incentive system for the staff-Planning, implementation and development of succession-Implementation and development of talent management and career planning-Development, implementation and evaluation of annual and ongoing EVP survey-Implementation of employee recognition process-Identification and analysis of the annual training requirements of the Bank's staff due to the performance management system-Annual planning, implementation and evaluation of external and internal training of organizational, professional and leadership training of the staff-Formation, implementation and development of an online learning platform-Spreading, development of internal culture of the Bank and implementation of relevant activities-Formation, implementation and development of the internal communication system-Formation, implementation and development of internal branding /EVP/ policy.

-Develops and introduces Talent Development Programs.-Develops and introduces High-Flyers Development Plan,-Develops and introduces Leadership Development Program, -Manages and develops Annual Performance Evaluation Process, -Coordinates the Corporate Culture Development process, -Develops sector-specific procedures

Main duties: - Managing the recruitment and selection process- Support current and future business needs through the development, engagement, motivation and preservation of human capital- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization- Participation in development and implementation of performance appraisal system - Report to management and provide decision support through HR metrics- Ensure legal compliance throughout human resource management- Exit interviews - Human Resource forecast and planning - New vacancy need analysis and participation in new job place creation approval process

Main duties: - New employees recruitment and selection process - Accept new employees recruitment application, analyze and approve in cooperation with relevant divisions- Vacancy announcements design and distribution through different channels - CV screening and shortlist - Candidates' testing - Conduct interviews - End of internship assessment interviews - Employees' new authorities approval

Main duties: - Customers counseling - Provide information on Bank’s services - Relationship with potential retail loan customers - Credit history check - Analyze customers’ creditworthiness, define prepayment amount, prepare loan agreements- Accept payment cards applications, present them for approval - Control payment cards issue dates- APARIK + service full cycle service: collection of documents, issue, reporting- Control overdue agreements