Anna Jackson Email & Phone Number

British Columbia, Canada

Kitimat, British Columbia, Canada

Provides excellent service to requests for digital and physical assets (drawings/documents) to BC Works & external companies, supporting the change management process and quality control assurance (RT Drafting Standard) to ensure engineering deliverables are compliant. Applied my extensive administrative experience to create effective reporting using Excel and EDM platform exports to track productivity and document status. Upon secondment to RT, I quickly identified several gaps in processes… Show more Provides excellent service to requests for digital and physical assets (drawings/documents) to BC Works & external companies, supporting the change management process and quality control assurance (RT Drafting Standard) to ensure engineering deliverables are compliant. Applied my extensive administrative experience to create effective reporting using Excel and EDM platform exports to track productivity and document status. Upon secondment to RT, I quickly identified several gaps in processes and téok initiative to bring awareness of the need for training critical stakeholders (internal &external), organized live training session and launched training through L&D to ensure it is offered at on-boarding of relevant roles. Took initiatve to advocate for training in RT processes and independently stream-lined existing EDMS procedures to best practices. My ability to prioritize work flow and manage varied workload with daily actions resulted in positive feedback and increased response time to service requests. Demonstrating initiative & leadership I organized & trained stakeholders to streamline and carefully document (create transparency and centralize) all change management, new drawing requests and use of drawings. Show less

Delivered prompt and helpful administrative support to the Engineering Team including training in document control processes, application support, meeting organization and taking detailed minutes. Proficiently utilized Aconex (engineering deliverable platform) to register and transmit documents providing quick turn-over and quality audit to ensure Project standards. Exhibited strong organizational work processes to assist the team in meeting deliverable deadlines. Verified document quality to… Show more Delivered prompt and helpful administrative support to the Engineering Team including training in document control processes, application support, meeting organization and taking detailed minutes. Proficiently utilized Aconex (engineering deliverable platform) to register and transmit documents providing quick turn-over and quality audit to ensure Project standards. Exhibited strong organizational work processes to assist the team in meeting deliverable deadlines. Verified document quality to client standards and kept detailed records of transmittals and project documents. Consistently helpful, taking initiative to organize and improve processes and support collaboration. Show less

Provided excellent and confidential administration services to the client's personnel, taking the time to help meet the individual’s needs and answer all questions during the benefit on-boarding process. I efficiently found solutions to complex benefits issues and assisted with claims reimbursement while always adhering to policy. Successfully managed multiple calendars & phone lines, a large volume of emails, form completion and document processing, all while responding to the dynamic flow of… Show more Provided excellent and confidential administration services to the client's personnel, taking the time to help meet the individual’s needs and answer all questions during the benefit on-boarding process. I efficiently found solutions to complex benefits issues and assisted with claims reimbursement while always adhering to policy. Successfully managed multiple calendars & phone lines, a large volume of emails, form completion and document processing, all while responding to the dynamic flow of client inquiries thus demonstrating my ability to work in a fast-paced environment. Lead the launch of DocuSign use in our offices. After promotion, I efficiently learned the role of Benefits Administrator with no interruption to the high standard of client service provided by the OFS team. Kept a very accurate client database in multiple health benefits platforms and Salesforce Navigator, following all IM procedures while communicating between benefit services providers, client and personnel. This required generating accurate reports efficiently and updating monthly reports in Excel. Show less

Scheduling and implementing transport logistics for a corporate client, I consistently achieved client satisfaction and efficient solutions to time-sensitive challenges. Working in Excel I provided daily reports to the client and real-time statistics as requested. Responsible for scheduling and dispatch of union personnel, I fostered a positive team approach amidst fluctuating client demands and personnel needs, always upholding First Canada’s goals and commitment to safety. I was the chosen… Show more Scheduling and implementing transport logistics for a corporate client, I consistently achieved client satisfaction and efficient solutions to time-sensitive challenges. Working in Excel I provided daily reports to the client and real-time statistics as requested. Responsible for scheduling and dispatch of union personnel, I fostered a positive team approach amidst fluctuating client demands and personnel needs, always upholding First Canada’s goals and commitment to safety. I was the chosen subject expert to help develop, implement and train both client and colleagues on the new software designed to improve client access to booking transport services. Show less

Efficiently provided all aspects of office administration for a Bechtel and RT office of 20+while reporting to multiple Senior Management. Proficiently managed documents and deliverables in a timely and accurate manner including review and processing of JHA’s, DFA’s, tracking for signature to final recipient, storage as well as document retrieval from InfoWorks. Provided general office support including organizing meeting spaces, taking meeting minutes and office event planning while… Show more Efficiently provided all aspects of office administration for a Bechtel and RT office of 20+while reporting to multiple Senior Management. Proficiently managed documents and deliverables in a timely and accurate manner including review and processing of JHA’s, DFA’s, tracking for signature to final recipient, storage as well as document retrieval from InfoWorks. Provided general office support including organizing meeting spaces, taking meeting minutes and office event planning while anticipating the fluctuations. in workload and deadlines to consistently support everyone. Hired while pregnant, this contract finished when I left for maternity leave, during which KMP was completed. Show less