Anna Stone Email & Phone Number

Remote

Responsible for the UKI ProDeploy suite delivery for client devices. Leading a team of Project Managers delivering client installation servicesProviding advice and expertise on service development and process improvement opportunitiesManaging complex client deployment projects across EMEARevenue, cost and margin forecasting, analysis, and reportingWorking on sales opportunities to enable customers to purchase the correct service for their needs and ensuring exceptional service deliveryDeveloping and maintaining delivery partner relationships Ensuring a high level of customer satisfaction

Guildford, United Kingdom - Remote

Driving Dell’s services offerings in EMEA OEM business to increase market share. • Developing detailed OEM EMEA-centric plans from global strategies and key focus areas. • Business process and data analysis for opportunity identification, program development, implementation, and monitoring• Global OEM Services Sales Enablement lead, identifying global process improvement opportunities, supporting regional teams to develop sales enablement opportunities and share best practices. • Engaging with sales teams and stakeholders across the business to understand areas of development, facilitate program ‘buy-in’, momentum to ensure program success• Consulting with Dell Technologies teams to understand new technology and associated service offerings, market approach • Coaching business partners and sales to ensure an understanding of offerings, and objection handling to enable teams to position as part of a sales solution• Reporting on EMEA strategy, business progress, program updates, action plans across the business to stakeholders, and senior management

Guildford, United Kingdom - Remote

Managing full lifecycle programs for EMEA OEM business driving market share and increase revenue. • Manage overall program activity for OEM customers across EMEA region ensuring that complex requirements are met and achieved. • Analysing and mapping business processes to develop programs to streamline tools and processes to increase efficiencies • Working closely with a wide range of stakeholders to ensure program momentum and the timely progress of projects, reporting on milestones and KPIs.• Ensure teams have the required support, understand the overall objectives, risks, next steps, responsibilities, and timelines.• Lead the extended program team which includes functions such as project management, sales, product design, manufacturing, professional services, and logistics.• Developing new and existing partner relationships; ensuring effective and efficient working contacts, and identify potential business growth opportunities

Remote, United Kingdom

Contributing to Dell’s market growth and profitability through the design and delivery of hardware, and software projects across the UK and EMEA.• Customer pre and post-sale consultations, gathering requirements, advising on hardware and software solutions, resolving queries, presenting regular dashboard reports, and developing future service opportunities • Working in multiple technologies for storage, server, and end-user client solutions• Analysing and mapping business processes, setting goals, priorities, and key milestones• Project leading geographically dispersed technical and implementation specialists, defining project scope, KPIs, and creating action plans and reports• Engaging with client teams at all levels to facilitate program ‘buy-in’ and track and report progress• Business process analysis, issue resolution, and risk management• Managing task breakdowns, estimations, schedules, change controls, system testing, and tracking• Tracking performance against cost and efficiency KPIs• Briefing and quality managing vendor, supplier, and contractor relationships• Ensuring high quality, on-time delivery of all key milestones, including effective use of change control management and agile design methodologies• Delivering client training and strengthening capability with new operational processes

Bracknell, England, United Kingdom

Assigned to manage a team and contribute to delivery operation excellence. Kelly Service contract:• Identified, defined, and ensured the achievement of key performance targets • Monitored and reported contractual issues to management and delivery teams• Identified and communicated recovery plans to team members and other key stakeholders