• Oversee HR functions of employee relations, performance, and dispute resolution for the agency • Oversee and maintain updates to compensation system and position job descriptions • Develop, revise, and implement personnel policies • Manage regulatory compliance for HR as required by law • Oversee system management of personnel files and database information systems • Develop and implement agency-wide training plans • Oversee selection, maintenance and compliance of benefit plan offerings • Oversee Workplace Safety and Workplace Wellness Programs

• Support managers with employee relations, performance, and dispute resolution for their staff • Provide oversight and updates to compensation system and position job descriptions • Develop, revise, and implement personnel policies • Manage regulatory compliance for HR as required by law • Oversee personnel files and database information systems • Develop and implement agency-wide training plan • Manage employee benefits, oversee enrollments, and develop plan offerings • Oversee Workplace Safety and Workplace Wellness Programs

• Manage hiring and on-boarding processes for all incoming new hires • Process FMLA leave requests, determine eligibility and maintain tracking system • Assist with employee relations issues and support investigation requests • Support on-going staff professional development and training needs • Manage unemployment and worker’s compensation claims processing and responses • Prepare hiring and exiting paperwork for all staff and ensure accurate completion and processing • Provide on-going support to staff’s HR inquires and questions

• Conduct new employee orientations and ensure accurate processing of paperwork • Maintain personnel files and HR Database system within legal requirements • Assist with employee questions regarding benefits, agency polices, and general HR inquiries • Process unemployment and workers’ compensation claims • Prepare and conduct exit interviews and COBRA paperwork • Maintain staff credentials and coordinate on-going training

• Partner with mid and senior level management regarding employee lifecycle management • Designed, implemented, and managed New Hire On-Boarding program for all incoming employees which resulted in a 10% increase in retention rate of New Hires • Educate managers on company policies and HR processes such as ADA, FMLA, and Employment Law • Partner with managers and support over 500 employees in employment actions • Demonstrate proficiency and maintain compliance in multi-state employment law regulations • Investigate and consult on legal investigations and implement solutions • Proactively train managers and employees to mitigate risk for EEOC claims • Gather, analyze, and report on key HR metrics • Develop, organize, and implement new projects for HR solutions such as a New Employee Handbook, New HRIS implementation, and other various new resources

• Sourced, reviewed, and screened resumes for several permanent positions • Conducted phone screens and interviews for sales and managerial positions • Gathered data and generated reports for tracking and filling information • Contacted, investigated, and resolved Employee Relations issues from employees