Anna Wilcox Email and Phone Number
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Anna Wilcox is a Experienced Customer Experience Leader at Bupa | Exec MBA at Bupa. She possess expertise in direct marketing, marketing communications, strategy, marketing strategy, integrated marketing and 29 more skills.
Bupa
View- Website:
- bupa.com.au
- Employees:
- 10
- Company phone:
- +1 44 800 600500
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Head Of Customer ExperienceBupa Jan 2017 - PresentUk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb
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Consumer AcquisitionBupa Uk Mar 2014 - Jan 2017
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Head Of MarketingBupa Care Services Uk Jan 2013 - Mar 2014
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Senior Marketing ManagerBupa Aug 2009 - Jan 2013Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., GbMy role involves leading the development of the UK Care Services marketing strategy to deliver growth through acquisition and retention in above and below the line channels. I manage a team of 7 to fulfil the deployment of the marketing communications programme within the UK market to raise awareness of Bupa care homes via an integrated communications strategy. The scope of the team includes both acquisition and retention marketing, via on and off-line channels, reputation management through PR and events, community partnerships (Sustainability) and an in-house design service. Key Achievements• Driven a shift from silo marketing activities to a truly integrated approach which now enables Care Services to communicate through a greater mix of channels.• Re-defined an integrated direct response programme to over 4 million consumers annually, with improved conversion rates up to 6%.• 2010 winner of Northern Marketing Society Awards for Health Sciences, Pharmaceuticals and Consumer Health Care category.• 2011 winner of Northern Marketing Society Awards for Sustainability/Green Campaign• Successfully introduced the first Bupa UK social media campaign ‘BupaUKMemories’, achieving the 2011 KPI’s set.• Acted as lead for Bupa Care Homes to support Group marketing to deliver the 2011 and 2012 advertising campaign via TV, online, print and digital channels. Campaign response achieving 300% increase on YTD
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Marketing ManagerWhitecroft Lighting Sep 2008 - Feb 2010Marketing Manager for a large manufacturing company supplying lighting solutions. The role involved managing a marketing team to fulfil the deployment of the marketing programme within the UK market. I employed a local agency to facilitate the core marketing activities and was also supported by an extended team within the group based in Sweden. Business planning activities were introduced to support and direct the sales and product development divisions. Responsibilities • As a new marketing function for the business identified key market insight to position company in market place. • Through market insight learning identified and created an effective, strategic marketing plan • Planned and managed a team to deploy tactical marketing activities• Delivered extensive reputation building activity through a PR and events programme• Developed a acquisition campaign to identifying new customers and market opportunities from data mining• Direct marketing and Campaign planning
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Marketing ManagerCegedim Rx May 2007 - Sep 2008Marketing Manager for the market leading IT company who supply solutions to the UK pharmacy market. During my employment the company UK market share for pharmacy IT systems increased from 49% to 67%. The role has involved developing the brand of a new business acquisition, to turn it from a loss making business in a profit making organisation. My role has also incorporated the biggest NHS IT project seen within the last 10 years which has involved extensive communications with a 6500+ strong customer base, as well as internal, cross company communications.
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Marketing ManagerKerridge Computer Company 2001 - May 2007Marketing Manager for the market leading IT company who supply systems to the UK Automotive market. Acquisition of Kerridge by ADP required the re-branding of the company, where I co-ordinated the complete project for the UK automotive business, aligning it to the global ADP business model. I managed an internal team of 6 who executed the full marketing mix requirements from design and copywriting, to events and market analysis. Responsibilities• Developed and managed the UK marketing programme in order to achieve new and existing business growth. • Responsible for all company communications both internal and external • Identification of new and changing marketing opportunities and to receive and consider new marketing requirements that arise from time to time• Building relationships with internal and external parties to develop opportunities for new marketing requirements • Formulation of the necessary initiatives to integrate such new opportunities/requirements into the marketing programme on a business case basis and their relevance and contribution to the strategic objectives • Contribution to the identification and definition of business and product development opportunities -
Marketing ManagerKerridge Computer Company 2001 - 2006
Anna Wilcox Skills
Anna Wilcox Education Details
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Henley Business SchoolExecutive Mba (Global) -
Cambridge Marketing CollegeGeneral
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Edinburgh Napier UniversityMarketing Management
Frequently Asked Questions about Anna Wilcox
What company does Anna Wilcox work for?
Anna Wilcox works for Bupa
What is Anna Wilcox's role at the current company?
Anna Wilcox's current role is Experienced Customer Experience Leader at Bupa | Exec MBA.
What is Anna Wilcox's email address?
Anna Wilcox's email address is an****@****l.co.uk
What is Anna Wilcox's direct phone number?
Anna Wilcox's direct phone number is +120765*****
What schools did Anna Wilcox attend?
Anna Wilcox attended Henley Business School, Cambridge Marketing College, Edinburgh Napier University.
What are some of Anna Wilcox's interests?
Anna Wilcox has interest in Running And Triathlon.
What skills is Anna Wilcox known for?
Anna Wilcox has skills like Direct Marketing, Marketing Communications, Strategy, Marketing Strategy, Integrated Marketing, Marketing, Business Development, Market Analysis, Advertising, Public Relations, Social Media Marketing, Strategic Planning.
Who are Anna Wilcox's colleagues?
Anna Wilcox's colleagues are Fahad Najeeb, Christina Cass, Dianne Tanner, Claire Nuske, Ankit Susheel, Hameer Khawaja, Paul Deasey.
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