• Provide on-site client support to the Telemedicine & Advanced Technology Research Center (TATRC).• Serve as the primary back-up to the Director of Marketing & PAO for TATRC.• Assist in the writing, management and editing process for the TATRC Times Newsletter, which is currently distributed to over 1,500 subscribers. • Assist in the management, coordination and execution of all TATRC events, both on-site and virtual, to include scientific meetings, open houses, VIP visits, and symposiums. • Create, maintain, & update official meeting agendas, participant lists, RSVP Trackers, and informational documents for meetings, open houses and events.• Distribute/disseminate all official staff, program speakers, conference invitee letters, registration forms, and reminders pertaining to all meetings and events. • Create, edit, and assemble all Conference Approval Packets for individual non-DoD Conferences and for DoD Hosted Conferences to be submitted through DoD chains for meeting and event approvals. • Work with meeting facilities/locations on audiovisual equipment needs, floor plans, set-up, and meal options. • Hold kick-off meetings to gather client requirements from meeting chairmen. • Work with team members on graphic design for badges, speaker tents, binder covers, spines, and meeting materials. • Schedule and work with required vendors for meeting services (printing, computers, etc.)• Serve as the point and lead for room set up before meetings, A/V testing, seating charts, on-site supplies being accounted for, and speaker presentations in place prior to each meeting and event. • Manage all on-site meeting requirements including registration, presentation changes, attendee questions, refreshment schedules, agenda changes, etc. •. Communicate with staff at a variety of levels from entry level employees, to senior executives, military leadership, and more.

Writing as: Anna Applegate (Fantasy / Paranormal Romance) & Ava Woods (Sports Romance & Romantic Comedy)Accomplishments & Specific Skills:• Hit the USA Today Bestsellers list July 2019.• Excellent writing and communication skills. • Organized and able to track and manage multiple books concurrently.Roles & Responsibilities:• Plot, write, and publish 50,000 - 100,000 K word fiction novels utilizing popular tropes and trends like enemies-to-lovers, forbidden romance, grumpy-sunshine, friends-to-lovers, and more. • Coordinate with multiple freelancers for book production and marketing to include: cover designers, editors, bookstagrammers / bloggers, and advance readers for each individual book launch to provide content, graphics, and maintain deadlines for successful launch. • Utilize multiple publishing platforms including Amazon KDP, Barnes & Noble Nook Press, Google Play, Kobo, and Apple. • Create and distribute content on social media platforms including Facebook, Instagram, and TikTok. • Interact and engage with readers through social media platforms, as well as a monthly newsletter.• Manage email marketing campaigns with subscriber style newsletter. • Create and manage workflows and onboarding for new subscribers to my monthly newsletter. • Coordinate and track multiple book publications and releases at once across multiple genres in various stages of production.• Exude a passion for literature, writing, and promoting books.

• Provide on-site client support to the Telemedicine & Advanced Technology Research Center (TATRC)• Develop meeting budgets and ensure on-time delivery within budget for all meetings and events.• Create, maintain, & update official meeting agendas, participant lists, RSVP Trackers, and informational documents for meetings and events.• Distribute/disseminate all official staff, program speakers, conference invitee letters, registration forms, and reminders pertaining to all meetings and events. • Create, edit, and assemble all Conference Approval Packets for individual non-DoD Conferences and for DoD Hosted Conferences to be submitted through DoD chains for meeting and event approvals. • Work with meeting facilities/locations on audiovisual equipment needs, floor plans, set-up, and meal options. • Hold kick-off meetings to gather client requirements from meeting chairmen. • Work with creative teams on graphic design for badges, speaker tents, binder covers, spines, and meeting materials. • Schedule and work with required vendors for meeting services (printing, computers, etc.)• Serve as the point and lead for room set up before meetings, A/V testing, seating charts, on-site supplies being accounted for, and speaker presentations in place prior to each meeting and event. • Manage all on-site meeting requirements including registration, presentation changes, attendee questions, refreshment schedules, agenda changes, etc. • Coordinate support staff for each meeting including conference support specialists, note takers, audio technicians, electronic computer support, etc. • Compile post meeting audio files and meeting note summaries from on-site note takers and coordinate editing schedules and final deliverable timelines for clients. • Execute quality control process for invoice and receipt verification. • Create activity report and compile Monthly Invoice Package including vendor invoices, labor expenses, time and activity reports, etc.

QUALITY ASSURANCE ASSOCIATE• Maintained PeopleSoft data integrity and partner with field offices to ensure the accuracy of data.• Served as a support liaison for general field office questions and processes, including but not limited to Corporate and field policies, payroll, PeopleSoft issues, spread and commissions.• Performed contractor payroll audits each week for an entire region of TEKsystems US and Canada.• Educated field offices through training and realizing education gaps that can be worked on.• Provided feedback to upper leadership and Regional Managers on offices and support staff performance.CUSTOMER SUPPORT ASSOCIATE• Assisted with the management of payroll including collection and verification for approx. 350 consultants.• Oversaw compliance and background checks required for technical professionals as part of their on-boarding process.• Managed human resource related issues that arise such as benefits questions, 401K plan questions, employment agreements, and wage and hour compliance.• Utilized Peoplesoft 8.9 for all data entry.• Collected, tracked, and audited technical professional expense reports.TECHNICAL RECRUITER:• Actively supported a variety of the top/mid market commercial organizations in need of attracting and retaining Technical Professionals in the areas of application development.• Networked with top IT talent in the DC Metro area.• Assisted with Candidate Screening and Selection for our clients. • Worked with Technical Professionals on Contracts and Compensation Negotiations. • Created and executed sourcing strategies.

• Monitor meeting and conference registration.• Prepare conference materials including participant lists, badges, and speaker tents.• Construct logistical letters, track travel arrangements, and answer participant questions as needed.• Provide on-site support.• Give excellent follow up and customer support before, during, and after meetings and conferences. • Handle evaluations and data entry for various meetings and conferences ranging from 50 - 600 participants. • Manage an exhibit contract which involves reserving exhibit space, keeping a checkbook for exhibit client, and purchasing any additional materials as needed for each convention requested by the client.

• Created and implemented game day promotional activities and events.• Managed a group of 10 marketing interns and trained them to run the on-field promotions for home games.• Utilized Photoshop to create marketing displays for the Videoboard and Message Center at the stadium.

• Administered statistics at the end of each quarter and at the end of the game to various members of the media, home and visiting coaches, the owner’s box, and locker rooms.• Gathered audio from the post game conferences from the head coach and various players of both teams to transcribe and then allocate to the press box media.

• Worked alongside the Senior Director of Hospitality during a pre-season game with event management for the Touchdown Club and visiting with his suite clients.• Aided in training camp activities for V.I.P. clients by checking them in, assisting them with getting autographs, acting as a tour guide around Redskins Park, and catering to their various needs.• Assisted in the preparation and implementation of the Redskins Annual Golf Tournament.• Researched corporations throughout the DC, Maryland, Virginia, Delaware, and Pennsylvania area to find potential clients for the Redskins Network.

• Aided in the set up for Football, Men’s and Women’s Basketball, Men’s and Women’s Soccer, Field Hockey, and Volleyball.• Supervised a group of ticket takers, ushers, and ROTC security during each football and basketball game.

• Created, prepared, and presented the on-field promotions during each home game.• Collaborated in the set up and operation of two baseball camps and worked alongside Keys Baseball Manager, Tommy Thompson and various players.

• Organized an NFL camp in Helsinki, Finland for a month and a half in conjunction with Michael Quarshie, an Oakland Raiders player raised in Finland.• Interacted with members of the American Embassy in Finland for their increased support in the football camp.