Subject matter expert for collections strategy solution. Works alongside other consulting teams to provide best in class segmentation and consulting services. Serves as client-facing consultant for batch processing collections solution which manages segmentation and strategies. Recommends, maintains and monitors collections strategies for all clients. Maintains and analyzes suite of monthly reports while providing ad hoc data analysis, regular data review meetings as well as entry and… Show more Subject matter expert for collections strategy solution. Works alongside other consulting teams to provide best in class segmentation and consulting services. Serves as client-facing consultant for batch processing collections solution which manages segmentation and strategies. Recommends, maintains and monitors collections strategies for all clients. Maintains and analyzes suite of monthly reports while providing ad hoc data analysis, regular data review meetings as well as entry and validation of all strategy parameter changes. Manages all client relationships. Delivers monthly or quarterly report reviews as well as annual strategy reviews. Serves as liaison between business users and production team. For coding updates, requests LOE documentation for coding changes, manages client expectations, reviews test files, troubleshoots errors and approves changes for release into production as well as minor project management support as needed. Works with report development team to transition existing Excel report views into Tableau dashboards. Supports Sales initiatives to upsell clients by explaining new solution benefits, feasibility for client, potential customization and consultancy. Show less

Analyzed historical sales data to effectively produce and deliver the right inventory at the right time including general weekly sales as well as peak holiday buys. Managed inventory for 225 SKUs in 3,100 stores to support $14 million in annual sales. Analyzed sales and inventory patterns to optimize inventory and maintain in-stock goals in store and warehouses. Created forecast models by store type and item using rate of sale, minimum and maximum inventory quantities, sales trends and… Show more Analyzed historical sales data to effectively produce and deliver the right inventory at the right time including general weekly sales as well as peak holiday buys. Managed inventory for 225 SKUs in 3,100 stores to support $14 million in annual sales. Analyzed sales and inventory patterns to optimize inventory and maintain in-stock goals in store and warehouses. Created forecast models by store type and item using rate of sale, minimum and maximum inventory quantities, sales trends and forecasts. Show less

Collaborated with stakeholders to develop custom Product Lifecycle Management system for hosiery manufacturer while engineering process strategies to improve efficiency and maintain flexibility. Managed beta testing, system revision, training, maintenance, production file data transfers and upgrades. Streamlined organizational structure. Translated process findings into use cases and system specifications. Tested all code as well as arranged end user testing and revision. Negotiated… Show more Collaborated with stakeholders to develop custom Product Lifecycle Management system for hosiery manufacturer while engineering process strategies to improve efficiency and maintain flexibility. Managed beta testing, system revision, training, maintenance, production file data transfers and upgrades. Streamlined organizational structure. Translated process findings into use cases and system specifications. Tested all code as well as arranged end user testing and revision. Negotiated contracts and managed project timeline. Show less

Performed multifaceted analyses on consumer product point of sale, shipping, inventory and sales performance data for national retail account generating $138 million in sales annually. Constructed and executed promotional plans, identified opportunities for growth and increased efficiency of inventory. Generated retail statistics pertaining to sales performance, shipments, sell-thru, inventory, gross margin percentages, in-stock, markdowns, retail turns, replenishment settings and… Show more Performed multifaceted analyses on consumer product point of sale, shipping, inventory and sales performance data for national retail account generating $138 million in sales annually. Constructed and executed promotional plans, identified opportunities for growth and increased efficiency of inventory. Generated retail statistics pertaining to sales performance, shipments, sell-thru, inventory, gross margin percentages, in-stock, markdowns, retail turns, replenishment settings and fineline activity. Maintained relationship between client buying team and internal departments including Forecasting, Planning, Accounting, Sourcing and Sales. Show less

Managed Quality Assurance Departments for Textured Nylon Division including testing, problem research, process improvement, reporting & ISO 9001 Compliance. Performed trials and led projects based on recommendations and customer demands. Sought and negotiated financial recourse from suppliers caused by losses from customer quality claims or substandard processing performance.

Managed Polyester Texturing plant operations including Yarn Creeling, Texturing, Inspection, Employee Training & Maintenance. Responsible for improving and maintaining efficiency, quality, employee morale, safety and cost reduction in a three-shift manufacturing plant employing 120 hourly and salaried team members.

Improved system efficiency through increased quality and reduced downtime of state-of-the-art automated inspection system using report analytics and process research. Served as liaison between Manufacturing and Information Services to facilitate improvements.

Supervised 24/7 polyester extrusion plant including operations, testing, reporting & packing.