Lead Analytics Consultant
CurrentSubject matter expert for collections strategy solution. Works alongside other consulting teams to provide best in class segmentation and consulting services. Serves as client-facing consultant for batch processing collections solution which manages segmentation and strategies. Recommends, maintains and monitors collections strategies for all clients. Maintains and analyzes suite of monthly reports while providing ad hoc data analysis, regular data review meetings as well as entry and… Show more Subject matter expert for collections strategy solution. Works alongside other consulting teams to provide best in class segmentation and consulting services. Serves as client-facing consultant for batch processing collections solution which manages segmentation and strategies. Recommends, maintains and monitors collections strategies for all clients. Maintains and analyzes suite of monthly reports while providing ad hoc data analysis, regular data review meetings as well as entry and validation of all strategy parameter changes. Manages all client relationships. Delivers monthly or quarterly report reviews as well as annual strategy reviews. Serves as liaison between business users and production team. For coding updates, requests LOE documentation for coding changes, manages client expectations, reviews test files, troubleshoots errors and approves changes for release into production as well as minor project management support as needed. Works with report development team to transition existing Excel report views into Tableau dashboards. Supports Sales initiatives to upsell clients by explaining new solution benefits, feasibility for client, potential customization and consultancy. Show less