Manage existing and future product lines and services for sales and margin growth. Directly responsible for managing the performance and growth of all "Finishing Service" categories. This includes promotional planning, pricing/forecasting, merchandising strategy, financial planning and forecasting, distribution, vendor relations and administration for assigned lines.Additional responsibilities include key performance metrics sales drivers, adjusted margin, inventory management and turn. Monitor ongoing performance for initiatives relative to financial goals. Support the business services merchant team in several core categories including project managing and coordinating chain-wide retail seasonal execution. Generate communication action plans to all 1500 US Retail managers and 105 field leaders. Market research; gather industry data, track/analyze trends and themes within the industry. Complete competitive shops to assist with product expansion and development of future lines. Administer and supervise newly developed programs and pilots, analyze results, review concerns and issues- compile the information received and distribute findings to the appropriate levels.

Define initiatives in partnership with the business owners (Category Merchant, DMM, and GMM). Collaborate with business owners and cross-functional partners to create a unified strategy, project plans, and implementation time lines. Work with team to identify and implement new strategic initiatives to test/roll out targeted towards driving sales and margin growthUtilizing analytics and assessing financial impact to ensure initiative resource needs will align with expected return on investment. Understanding of all key performance metrics-sales, adjusted margin, inventory management and turn. Monitor ongoing performance for initiatives relative to financial goalsProject manage and develop short-term/mid-term plans for mitigating risks and address opportunities. Driving cross functional leadership to execute changes in strategy based on recommendations.

Possess fundamental knowledge of mutual fund sub-accounting concepts, terms, products and services. Communicate daily with clients, counterparties, custodians, and administrators regarding cash wire reconciliations, trade settlements, trade updates, operational inquiries and portfolio positions. Prepare daily NAV (Net Asset Value) for various mutual funds totaling over $1 Billion under management. Process all fund related activities such as fee processing, booking trades, distribution, dividend events, forwards, mergers/acquisitions, restructures, and stock splits.

Managed three individual restaurant locations including 8-15 employees per location. Introduced and managed operations, marketing, inventory processing, and finances. Worked closely with franchise ownership to support and evolve our brand awareness, guidelines, and competitive advantage. Refined and streamlined operational processes. Managed and maintained employee hiring, training, and coaching all new/existing employees within MA state stores. Creating and stabilizing new vendor relationships and overseeing inventory control and buying patterns throughout. Maintaining customer relations through interpersonal communication.