Jeff Thompson Email & Phone Number

Nashotah, WI, US

Waukesha, Wisconsin, United States

Earlier this year, I launched Cinch I.T.—a local IT networking and cyber security business with a recognizable brand and national franchise support. This new opportunity allowed me to leverage my professional experience as a cybersecurity engineer to design security solutions for large enterprises in our local community.As a new business owner, my growth.

Wisconsin, United States

• If there is any role where the Unapologetically Customer-Centric mindset is helpful, it is as a Customer Success Manager. As a CSM, I leverage my technical expertise as a Security Engineer, extensive leadership.
• 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 $𝟮𝟰𝟬𝗠 𝗕𝗼𝗼𝗸 𝗼𝗳 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀, which includes our largest clients globally, ranging up to $60M+ in annual revenue.
• 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗮𝗻𝗻𝘂𝗮𝗹 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝘃𝗮𝗹𝘂𝗲 (𝗔𝗖𝗩) 𝗼𝗳 𝗹𝗮𝗿𝗴𝗲𝘀𝘁 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝟲% 𝗬𝗢𝗬 (𝗯𝘆 $𝟭𝟮𝗠+ 𝗼𝘃𝗲𝗿 𝟯 𝘆𝗲𝗮𝗿𝘀) through leading new negotiations that reset client expectations.
• 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗲𝗱 $𝟭.𝟮𝗠 𝗶𝗻 𝗹𝗼𝘀𝘁 𝗦𝗮𝗮𝗦 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝘄𝗶𝘁𝗵𝗶𝗻 𝗳𝗶𝗿𝘀𝘁 𝟯 𝗺𝗼𝗻𝘁𝗵𝘀 by spearheading critical product licensing negotiations between key client stakeholders and internal teams.

Ann Arbor, Michigan, United States

• As a Security Engineer, I managed the complexities of selling cybersecurity solutions to Enterprise customers in my region, owning the technical function. I established myself as a trusted strategic advisor, educating.
• 𝗥𝗲𝘃𝗶𝘃𝗲𝗱 𝟭𝟬𝟬+ 𝗱𝗼𝗿𝗺𝗮𝗻𝘁 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝘀 through leveraging social media research, customized queries, and Excel spreadsheet account analysis to identify and develop key relationships and track their progression.
• 𝗥𝗮𝗻𝗸𝗲𝗱 𝘄𝗶𝘁𝗵 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 #𝟭 𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆 (of 25 teams) for SLED (State / Local Government & Education) sales and achieved $3.8M in overall revenue (𝟭𝟮𝟬% 𝗼𝗳 𝗾𝘂𝗼𝘁𝗮) in 2019.
• Attained 𝟭𝟮𝟲%+ 𝗼𝗳 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝗾𝘂𝗼𝘁𝗮 for 2021 and 98% in 2022; achieved 𝟭𝟰𝟬% 𝗼𝗳 𝗡𝗲𝘄 𝗮𝗻𝗱 𝗘𝗺𝗲𝗿𝗴𝗶𝗻𝗴 𝗧𝗲𝗰𝗵 𝗾𝘂𝗼𝘁𝗮 in 2021 and 𝟭𝟭𝟰% in 2022.

As a volunteer member of Team Rubicon, I had the privilege of leveraging my skills and training as a military veteran to serve communities in need during times of crisis. From aiding in hurricane relief efforts to aiding those with COVID-19, my role with Team Rubicon was deeply fulfilling. Whether it's clearing debris, distributing supplies, or offering.

Ann Arbor, MI

Having developed a passion for youth mentorship and providing guidance and structure to those in need during my time in the military, plus a strong desire to support the local community in meaningful ways, I became a middle school teacher.During my tenure at Professional Education Services Group (PESG, LLC), I taught math and science to middle school aged.

Camp Lejuene, NC

• Served my country for four years as Team Leader and Corporal (E4) in the U.S. Marine Corps providing tactical guidance, supervision and training to 12 newly enlisted Infantry Marines during multiple combat deployments.
• Certified SME (Subject Matter Expert) for the military’s most powerful GPS (Global Positioning Satellite) strategic movements tracking and communications system.
• Ensured all personnel and equipment readiness, set performance standards, prepared, completed and brief operation orders, along with drafting and disseminating After Action Reports.
• Honors and medals include Navy Unit Commendation, Sea Service Deployment Ribbon (2nd Award), Iraq Campaign Medal, Afghanistan Campaign Medal, Combat Action Ribbon (2nd Award), and NATO Medal.