Jeff Thompson Email & Phone Number

Nashotah, Wi, Us

Nashotah, Wi, Us

Waukesha, Wisconsin, United States

Earlier this year, I launched Cinch I.T.—a local IT networking and cyber security business with a recognizable brand and national franchise support. This new opportunity allowed me to leverage my professional experience as a cybersecurity engineer to design security solutions for large enterprises in our local community.As a new business owner, my growth efforts aim to provide solutions that build trust and provide value for our customers. IT security is something that can create real issues for small and medium businesses—from massive data breaches to hacked and stolen information—it creates real unease for most small business owners.We strategically partner with small and medium (SMB), typically from 10 to 100 employees providing comprehensive IT and cybersecurity plans targeted to meet and exceed your desired goals and outcomes. This includes continual updates and monitoring to ensure the business stays safe, secure, and operational.This is what we do. It’s what Cinch I.T. does. We provide the trust, reliability, and accountability necessary so our clients can sleep at night. If you would like to sleep more securely at night, we would love to help you.Reach out, and let’s connect today!

Wisconsin, United States

If there is any role where the Unapologetically Customer-Centric mindset is helpful, it is as a Customer Success Manager. As a CSM, I leverage my technical expertise as a Security Engineer, extensive leadership experience, and business acumen developed through years of navigating complex enterprise landscapes, to drive customer success. Having worked with many diverse teams throughout my military career and into my corporate career, I am able to effectively communicate throughout all levels of an organization. This allows me to translate business and technical language to the appropriate level, determine the needs and wants of a customer, and persuasively deliver that message to my internal resources, at both the engineering and executive level. With a meticulous attention to detail and an appreciation for the big-picture, I excel in finding the pieces that aren’t fitting in the puzzle. Whether a project is simple or complex, I am an expert in identifying roadblocks, herding the most appropriate resources, and setting expectations and deadlines. I believe that solving business problems with permanent, scalable solutions is the key driver of successful outcomes. As a CSM, I use my mixture of skills, experience, and a UCC mindset to deliver exactly that.• 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 $𝟮𝟰𝟬𝗠 𝗕𝗼𝗼𝗸 𝗼𝗳 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀, which includes our largest clients globally, ranging up to $60M+ in annual revenue.• 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗮𝗻𝗻𝘂𝗮𝗹 𝗰𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝘃𝗮𝗹𝘂𝗲 (𝗔𝗖𝗩) 𝗼𝗳 𝗹𝗮𝗿𝗴𝗲𝘀𝘁 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝟲% 𝗬𝗢𝗬 (𝗯𝘆 $𝟭𝟮𝗠+ 𝗼𝘃𝗲𝗿 𝟯 𝘆𝗲𝗮𝗿𝘀) through leading new negotiations that reset client expectations.• 𝗣𝗿𝗲𝘃𝗲𝗻𝘁𝗲𝗱 $𝟭.𝟮𝗠 𝗶𝗻 𝗹𝗼𝘀𝘁 𝗦𝗮𝗮𝗦 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝘄𝗶𝘁𝗵𝗶𝗻 𝗳𝗶𝗿𝘀𝘁 𝟯 𝗺𝗼𝗻𝘁𝗵𝘀 by spearheading critical product licensing negotiations between key client stakeholders and internal teams.

Ann Arbor, Michigan, United States

As a Security Engineer, I managed the complexities of selling cybersecurity solutions to Enterprise customers in my region, owning the technical function. I established myself as a trusted strategic advisor, educating stakeholders on the various technical, operational, and business challenges organizations face, and demonstrating how our solutions effectively addressed these concerns. Through targeted meetings, I found the specific pain points of potential and existing customers, tailoring solutions to meet their needs precisely. My expertise in addressing technical inquiries, offering insights into best practices, and managing Proof-of-Concepts drove the success of my customers. Collaborating with Enterprise Territory Managers, I differentiated Check Point's offerings from competitors, emphasizing their unique business value. Through meticulous planning, execution, and relationship-building, I secured strategic deals and cultivated long-term partnerships, turning satisfied customers into enthusiastic advocates for Check Point's solutions. My role as a Security Engineer was marked by a relentless pursuit of excellence, exceeding targets, fostering invaluable partnerships, and consistently delivering impactful results that strengthened Check Point's market position and drove business growth.• 𝗥𝗲𝘃𝗶𝘃𝗲𝗱 𝟭𝟬𝟬+ 𝗱𝗼𝗿𝗺𝗮𝗻𝘁 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝘀 through leveraging social media research, customized queries, and Excel spreadsheet account analysis to identify and develop key relationships and track their progression.• 𝗥𝗮𝗻𝗸𝗲𝗱 𝘄𝗶𝘁𝗵 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 #𝟭 𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹𝗹𝘆 (of 25 teams) for SLED (State / Local Government & Education) sales and achieved $3.8M in overall revenue (𝟭𝟮𝟬% 𝗼𝗳 𝗾𝘂𝗼𝘁𝗮) in 2019.• Attained 𝟭𝟮𝟲%+ 𝗼𝗳 𝗼𝘃𝗲𝗿𝗮𝗹𝗹 𝗾𝘂𝗼𝘁𝗮 for 2021 and 98% in 2022; achieved 𝟭𝟰𝟬% 𝗼𝗳 𝗡𝗲𝘄 𝗮𝗻𝗱 𝗘𝗺𝗲𝗿𝗴𝗶𝗻𝗴 𝗧𝗲𝗰𝗵 𝗾𝘂𝗼𝘁𝗮 in 2021 and 𝟭𝟭𝟰% in 2022.

As a volunteer member of Team Rubicon, I had the privilege of leveraging my skills and training as a military veteran to serve communities in need during times of crisis. From aiding in hurricane relief efforts to aiding those with COVID-19, my role with Team Rubicon was deeply fulfilling. Whether it's clearing debris, distributing supplies, or offering medical aid, I've embraced the opportunity to make a tangible difference in the lives of those affected by disasters. My experience with Team Rubicon has not only reinforced my commitment to service but has also honed my leadership, teamwork, and adaptability skills in dynamic and high-pressure environments.

Ann Arbor, Mi

Having developed a passion for youth mentorship and providing guidance and structure to those in need during my time in the military, plus a strong desire to support the local community in meaningful ways, I became a middle school teacher.During my tenure at Professional Education Services Group (PESG, LLC), I taught math and science to middle school aged students, along with various other subjects as well. I was also a youth basketball coach at the local YMCA in Ann Arbor and Camp Counselor at Royal Family Kids Camp for foster children in Plymouth, Michigan.

Camp Lejuene, Nc

Served my country for four years as Team Leader and Corporal (E4) in the U.S. Marine Corps providing tactical guidance, supervision and training to 12 newly enlisted Infantry Marines during multiple combat deployments to Iraq and Afghanistan.This included 14 months in direct combat zones as Personal Security Detail and Quick Reaction Force teams conducting over 80 patrols in 6 months with oversight of assigned weapons and high-value military equipment.Notable accomplishments:• Certified SME (Subject Matter Expert) for the military’s most powerful GPS (Global Positioning Satellite) strategic movements tracking and communications system.• Ensured all personnel and equipment readiness, set performance standards, prepared, completed and brief operation orders, along with drafting and disseminating After Action Reports.• Honors and medals include Navy Unit Commendation, Sea Service Deployment Ribbon (2nd Award), Iraq Campaign Medal, Afghanistan Campaign Medal, Combat Action Ribbon (2nd Award), and NATO Medal.