Anthony Storti Email & Phone Number

New York, New York, United States

Florida, United States

• Oversaw a $1.6MM book of business throughout its entire lifecycle, including comprehensive management of the renewal process.
• Prepared detailed exposure comparisons, premium analyses, and renewal reviews to provide clients with clear, actionable insights.
• Responded promptly and professionally to client inquiries regarding policy coverage, ensuring clarity and satisfaction.
• Completed insurance applications, prepare submissions, and skillfully negotiate coverage terms and pricing with carriers.

Florida, United States

• Completed and delivered quality audits and reviews in a timely and accurate manner for assigned populations and colleagues.
• Collated, structured, and communicated findings into reports and presentations for key stakeholders ensuring regulatory compliance and adherence to designated control frameworks and looking for opportunities for.
• Assisted in issue resolution and control including resolution of disputes by production teams, identification of trends and best practices that may impact organizations quality goals, change management around criteria.
• Assisted Supervisor with technical coaching and development to ensure all Quality Analyst have a firm understanding of performance expectations.
• Reviewed files against technical checklists and identifies and escalates trends and potential areas of weakness.
• Ensured that incoming work is handled effectively, promptly and accurately so that the needs of internal and external customers are consistently met and exceeded.

Florida, United States

• Developed and fostered long-term strategic relationships with a portfolio of clients, and are responsible for retaining, servicing and expanding key accounts. Account Managers direct collaboration across the firm to.
• Reviewed information for Account Managers pertaining to client insurance programs and helps draft insurance and reinsurance contracts.
• Worked with Account Managers to drive business and retention and improve the client experiences throughout the proposal and renewal process.
• Reviewed claims, contracts and audits, and follows up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.
• Monitored the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our.
• Monitored the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database.

Knoxville, TN

• Processed authorizations requests for Radiology and Cardiology, for physicians’ offices and procedure sites, and captured the necessary demographic and clinical information to build case files for nurses and MD to.
• Demonstrated extensive software skills as well as researched abilities and strong communication skills.
• Worked as a team member; cooperated, assisted, and collaborated with co-works via team department chat of 100+ agents to achieve goals and department success. Took personal responsibility for achieving outstanding.
• Abided the schedule set by workforce management to ensure goals are met set forth by clients and adjusted to forecast changes without notice.

Delray Beach, Florida, United States

• Supported team with all aspects of medical billing including coding, charge entry, transmission, correction and resubmission, EOB retrieval for posting of payments including patient/mail and ERA.
• Achieved an overall claim acceptance rate by 80% of completing a weekly review of the patients billing file and cross-referencing their EMR file.
• Increased revenue for 3 clients by establishing and implementing Pay to Patient process and educated our clients on the importance of accurate patient demographics.
• Maximized insurance reimbursement by auditing and ensuring accurate documentation of patient participation in therapeutic programs, verifying each patient met the daily level of care treatment criteria.

Delray Beach, Florida, United States

• Contact insurance companies as required to obtain and enter accurate benefit information to positively impact insurance processing and minimize rejections.
• Bridged communications between health insurance providers and health care providers through verbal communication and support documentation.
• Ensured all insurance requirements were met prior to patients’ arrival. Calculated and estimated patient charges and documents estimated patient financial liability (insurance limits and co-payment responsibilities).

Pompano Beach, Florida, United States

• 1st Step Behavioral Health Pompano Beach, FLAdvanced to coordinate patient care from initial intake through treatment completion, maintaining a caseload of 20-30 patients across all treatment programs; connected.
• Managed timely completion of required documentation and communications for employee assistance program (EAP), workers’ compensation, disability, and FLMA benefits and the criminal justice system.
• Coordinated with the Unit’s Social worker to develop appropriate interventions skills in crises and effective decision-making abilities.
• Ensured completion of the Bio/Psycho/Social assessment and reviewed treatment plan with the patient.

Pompano Beach, Florida, United States

• Promoted within 6 months to supervise 30 behavioral health technicians across 3 shifts for residential treatment program with an average census of 100 patients.
• Facilitated staff scheduling, payroll, performance evaluation/management, employee relations, new hire orientation, and training. Organized staff meetings and coached team members on establishing appropriate boundaries.
• Collaborated with human resources to address performance management, disciplinary, and employee issues; served as primary liaison between staff and senior leadership team in advocating for fair labor practices.

Deerfield Beach, Florida, United States

• Developed and organized appropriate staffing schedule to strategically utilize staff talent to meet anticipated guest service metric goals.
• Provided excellent guest service by responding to escalated inquiries and complaints.
• Collaborated with store Executive Team Leads to develop methods and procedures to increase sales and promote guest interaction.
• Planned and coordinated merchandise displays with store Visualizer Lead monthly to drive more sales to meet company sales goals.
• Identified employee challenges and recommend methods to achieve the satisfaction of company standards.