Itsm Ninja | Coach | Operations Manager
Life
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Anthony Oxley Email & Phone Number
ITSM Ninja | Coach | Operations Manager
at
Life
1 work email found
@o-sys.com
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
ITSM Ninja | Coach | Operations Manager
Location
Hamilton, Waikato, New Zealand
Company size
Who is Anthony Oxley? Overview
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Quick answer
Anthony Oxley is listed as ITSM Ninja | Coach | Operations Manager at Life, a company with 459 employees, based in Hamilton, Waikato, New Zealand. AeroLeads shows a work email signal at o-sys.com and a matched LinkedIn profile for Anthony Oxley.
Anthony Oxley previously worked as Instructor at Knowledge Ac and Director at Ox-Sm Limited. Anthony Oxley holds Business And Finance from The Nottingham Trent University.
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Email format at Life
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*@o-sys.com
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Profile bio
About Anthony Oxley
An experienced ITIL v3 qualified Service Management professional, I have over 25 years of IT Service Management and IT Operations experience in the worlds of Academia, SMB, and large corporate organisations. I come from a technical and customer orientated background which gives me a unique perspective on Service delivery and acceptance. I have a proven track record in delivering capability and overseeing support operations, including leading multi-national teams. Experienced in a number of different Service delivery models including gated delivery, waterfall, and Agile; I have successfully implemented business improvement strategies and digital capability using ITIL, and other best practice frameworks. This has included industrialisation of Services, developing and embedding Service delivery frameworks (Promote to Production), and Incident, Problem, Change and Configuration process suites; designing and delivering a Service Design Package models. Chair of the ITSMF Service Level Management Special Interest Group (SIG), and a member of the Service Transition SIG working party, I regularly present at local, regional, and national ITSMF events. I regularly broadcast on BrightTalk summits in the areas of Service Integration and Management; Service Level Management; Change and Release Management; Configuration Management; and, Service Design Packages. I also co-authored an ITSMF Service Level Management publication, as a Service Design Package subject matter expert.Specialties: IT Service Integration and Management, Service Transition, ITIL, Process design and implementation, Change and Configuration Management, Operational Support, Project Management, CRM, BRM
Listed skills include Iti Service Transition, Itil Release Control And Validation, Business Change Management, It Service Management, and 39 others.
Current workplace
Anthony Oxley's current company
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Life
13 roles · 17 years
Anthony Oxley work experience
A career timeline built from the work history available for this profile.
Instructor
CurrentProviding 1-2-1 and group training in the areas of Data Protection, Cyber Security, and IT technical skills in classrooms, on client sites, and remotely.
Mar 2019 - Present
Director
Current
Ox-Sm Limited
Providing IT Service Management and Project Management expertise to businesses across the globe..
Aug 2016 - Present
It Operations Manager
May 2021 - Jan 2024
It Service Management Specialist
Nov 2020 - May 2021
Service Change & Transition Consultant
Supporting the merger of 2 major financial institutions, consolidating shared services/infrastructure
May 2019 - Jan 2020
Siam Process Improvement Consultant
Responsible for the review and improvement of all ITIL process disciplines with particular focus on Change, Incident, Problem, and Configuration Management
Jun 2018 - Feb 2019
Project Manager (Service Change & Transformation)
Nissan
Delivering a new digital platform for Enterprise Integrations and data sharing and industrializing the Enterprise Integrations Service
2016 - 2018
~2 yrs
Change Manager
Support the Rolls-Royce Retained IT organisation by validating the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the 'business as usual' environment. I also determine the readiness.
2012 - 2016
~4 yrs
Insourced Change And Configuration Coordinator
My role combines the functions of Change Manager for the Rolls-Royce Retained IT sites, and working with project teams to deliver IT Services in to Operations using the Rolls-Royce Promote to Production framework. I am also responsible for extending the reach of the framework and ensuring that it continues to meet the needs of the organisation. This.
2009 - 2012
~3 yrs
Assistant Support Manager
Providing front line management capability overseeing 9 Tier2 desk side support engineers. Primary POC for Change and Configuration matters across the organisation. Responsible for monitoring and management of other ITIL processes including Incident Management and Request fulfillment within the IT support team.
Apr 2006 - Mar 2010
Support Engineer/Site Support Team Leader
Provided on site support for all IT and telecoms services to an initial user base of over 200 utilising NT4 infrastructure. Managed upgrade of client and server platforms to Win2K/XP/Win2K3.Provided technical support to the entire organisation on use of the Citrix Metaframe platform. Managed 4 local site moves with minimal user impact for IT and Telecomms.
Oct 2000 - Apr 2006
Support Engineer
Provide desk side support as part of an in house IT Servicedesk to 200+ office and factory based users
Sep 1998 - Oct 2000
Team & coworkers
Colleagues at Life
Other employees you can reach at theknowledgeacademy.com. View company contacts for 459 employees →
BB
Bhavesh Bishnoi
Colleague at Life
Bengaluru, Karnataka, India, India
View →
JT
Jenny Taylor
Colleague at Life
Jalandhar, Punjab, India, India
View →
NS
Nitin Sh
Colleague at Life
Bengaluru, Karnataka, India, India
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SK
Syed Khaleel
Colleague at Life
Bengaluru, Karnataka, India, India
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YM
Yasmin Merrett De Souza
Colleague at Life
Bracknell, England, United Kingdom, United Kingdom
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RM
Reece Macleay
Colleague at Life
Bracknell, England, United Kingdom, United Kingdom
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JR
Jacob Regan
Colleague at Life
Sylvania Waters, New South Wales, Australia, Australia
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CB
Christopher Boxall
Colleague at Life
Greater Guildford Area, United Kingdom, United Kingdom
View →
SN
Sophie Naisby
Colleague at Life
Ascot, England, United Kingdom, United Kingdom
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NR
Natarajan R
Colleague at Life
Bengaluru, Karnataka, India, India
View →
Bhavesh Bishnoi
Colleague at Life
Bengaluru, Karnataka, India, India
View →
JT
Jenny Taylor
Colleague at Life
Jalandhar, Punjab, India, India
View →
NS
Nitin Sh
Colleague at Life
Bengaluru, Karnataka, India, India
View →
SK
Syed Khaleel
Colleague at Life
Bengaluru, Karnataka, India, India
View →
YM
Yasmin Merrett De Souza
Colleague at Life
Bracknell, England, United Kingdom, United Kingdom
View →
RM
Reece Macleay
Colleague at Life
Bracknell, England, United Kingdom, United Kingdom
View →
JR
Jacob Regan
Colleague at Life
Sylvania Waters, New South Wales, Australia, Australia
View →
CB
Christopher Boxall
Colleague at Life
Greater Guildford Area, United Kingdom, United Kingdom
View →
SN
Sophie Naisby
Colleague at Life
Ascot, England, United Kingdom, United Kingdom
View →
NR
Natarajan R
Colleague at Life
Bengaluru, Karnataka, India, India
View →
2 education records
Anthony Oxley education
Business And Finance
Education record
Heaton Manor School, Newcastle Upon Tyne
FAQ
Frequently asked questions about Anthony Oxley
Quick answers generated from the profile data available on this page.
What company does Anthony Oxley work for?
Anthony Oxley works for Life.
What is Anthony Oxley's role at Life?
Anthony Oxley is listed as ITSM Ninja | Coach | Operations Manager at Life.
What is Anthony Oxley's email address?
AeroLeads has found 1 work email signal at @o-sys.com for Anthony Oxley at Life.
Where is Anthony Oxley based?
Anthony Oxley is based in Hamilton, Waikato, New Zealand while working with Life.
What companies has Anthony Oxley worked for?
Anthony Oxley has worked for Life, Knowledge Ac, Ox-Sm Limited, Hamilton City Council, and Atos Syntel.
Who are Anthony Oxley's colleagues at Life?
Anthony Oxley's colleagues at Life include Bhavesh Bishnoi, Jenny Taylor, Nitin Sh, Syed Khaleel, and Yasmin Merrett De Souza.
How can I contact Anthony Oxley?
You can use AeroLeads to view verified contact signals for Anthony Oxley at Life, including work email, phone, and LinkedIn data when available.
What schools did Anthony Oxley attend?
Anthony Oxley holds Business And Finance from The Nottingham Trent University.
What skills is Anthony Oxley known for?
Anthony Oxley is listed with skills including Iti Service Transition, Itil Release Control And Validation, Business Change Management, It Service Management, Change Management, Configuration Management, Incident Management, and Windows Mcp.
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