Senior Regional Manager, Field Learning
Orlando, Florida Area
Lead the development of training best practices and standards, enable implementation across the North America Delivery Station network, and share results with all delivery station operations. Responsible for using the Learning Organization as a lever to develop and implement standard work practices and improve safety, quality, and performance results, with a primary focus on delivering core learning programs (new hire on-boarding, vendor on-boarding, technology training, other site-specific implementations), local area vendor performance, and Training Return on Investment (ROI). Also, responsible for executing train-the-trainer sessions in the field to certify others as needed. The Learning team is responsible for the successful orientation, training and coaching of all Delivery Station employees and site-level support teams (contingent/seasonal staff, etc.). Through the Learning team and other resources, facilitate training initiatives and communicate policies to managers and new employees to ensure Delivery Station performance goals are met and/or exceeded.